Job Description: Deli Assistant at Mac's Place, Portlaoise Plaza
We are recruiting full-time Deli Assistants for Mac's Place in Portlaoise Plaza. Full availability from Monday to Sunday during daytime hours is required. This position is neither part-time nor weekend-only.
Objective: To delight customers by exceeding their expectations on every visit. The Deli Assistant provides support to the Management Team to ensure high-quality service, cleanliness, and customer satisfaction. The role involves interacting with customers, staff, and management in a friendly and efficient manner, adhering to training and company standards.
The primary goal is to serve all customers in a friendly, welcoming manner, going the extra mile to meet their needs in a clean, presentable environment. Flexibility in preparing, cooking, serving, and cleaning is essential.
Customer Care Responsibilities:
* Serve customers efficiently with exceptional care.
* Communicate effectively and warmly with customers.
* Handle complaints professionally and refer to management when necessary.
* Ensure products are served in line with Food Hygiene Requirements.
* Stay informed about current deli sales and promotions.
* Assist customers with queries about deli products.
Operational & Store Presentation:
* Maintain hygiene standards in the Deli area and equipment.
* Receive and check stock according to company guidelines.
* Store and display products following food hygiene and merchandising policies.
* Rotate stock to minimize waste and prevent loss.
* Conduct stock takes as instructed.
* Comply with HACCP regulations and health & safety standards.
Food Service & General Duties:
* Monitor temperatures and maintain HACCP records.
* Ensure food safety and prevent contamination.
* Perform other duties as assigned by management.
This role is in a fast-paced environment, requiring physical effort and teamwork. If you're interested and eligible to work in Ireland, apply today!
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