Trade Counter Assistant Role
We are seeking a motivated and customer-focused Trade Counter Assistant to support our trade counter operations. This role will involve working front of house, assisting customers with their orders and queries in a fast-paced environment.
This is a full-time position, Monday to Friday 8am to 5pm, with Saturday work required on a fortnightly basis. On-site parking is available.
The successful candidate will have previous experience in a trade counter position and knowledge of hydraulics or a willingness to learn. They will possess strong communication and interpersonal skills, be able to work efficiently in a busy environment, and have good numerical skills and attention to detail.
A proactive and positive attitude with a commitment to excellent customer service is essential for this role. The ideal candidate will also be comfortable handling cash and card transactions accurately, as well as assisting with stock control, replenishment, and maintaining a well-organized counter area.
Serving Customers
Serving customers at the trade counter, providing expert advice and product recommendations is a key aspect of this role. We require an individual who can build and maintain strong relationships with trade and retail customers, ensuring they receive a high level of service.
Responsibilities
The following responsibilities are key to the success of this role:
* Process sales orders, quotations, and customer inquiries efficiently.
* Assist with stock control, replenishment, and maintaining a well-organized counter area.
* Handle cash and card transactions accurately.
* Build and maintain strong relationships with trade and retail customers.
* Assist in warehouse duties, including picking and packing orders when required.
* Ensure high standards of health and safety in the workplace.
Requirements
To be considered for this role, you must have:
* Previous experience in a trade counter position.
* Knowledge of Hydraulics or a willingness to learn.
* Strong communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* Good numerical skills and attention to detail.
* A proactive and positive attitude with a commitment to excellent customer service.
Contact Information
If you believe you would be a suitable candidate for this role, please submit your CV via the link provided. Please note that only applicants with a valid work permit will be considered.