Inside Sales Account Representative Analyst | Mid-Level | Full time
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our ~800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Within our Operations business, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert solution sellers and innovative technology, powered by data and insights. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities
We’re looking for a driven and energetic Inside Sales Representative to join our high-performing sales team. In this role, you’ll be responsible for making outbound calls to warm inbound leads, guiding prospective customers through the sales cycle, and delivering an excellent customer experience. If you’re passionate about sales, thrive in a fast-paced team environment, and love celebrating wins with colleagues, we want to hear from you!
Responsibilities
* Make outbound calls to inbound warm leads and nurture them through the sales funnel.
* Understand customer needs and recommend the right solutions to drive conversions and renewals.
* Maintain a high level of professionalism and customer service on every call.
* Consistently meet and exceed sales targets and KPIs.
* Collaborate with teammates and contribute to the positive, high-energy sales culture.
* Accurately document customer interactions and pipeline activity in Salesforce (or other CRM tools).
* Support subscription renewals and identify upsell opportunities where applicable.
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