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Position Title: Administrative Biologist
Location: Waterford, WI
Pay Range: $42,000-$45,000 Annually commensurate with experience
About Us
We are seeking a full-time Administrative Biologist in our Waterford, WI office. We are a full-service lake and pond management specialty company. This company was built on providing unwavering quality solutions and products to our customers! It ALL begins with the employees hired to provide a professional level of service in the field, or at the office.
Position Summary
You will receive on-the-job training for the needed skills to be successful, and we also provide continuing education opportunities. Responsibilities include oversight and response to customer service inquiries via telephone and in-office. This role will assist with customer needs and provide administrative support for the team and branch manager.
Essential Duties
Perform excellent customer service with all customers, both in person and via telephone
Assist Aqua Services management team with material “issues” and tasks needed to be completed
Ensure inventory is managed appropriately and adjustments are made when needed
Conduct spot checks of materials, high value items, and high turnover inventory regularly to ensure accuracy
Coordinate the collection of credit card receipts and submission process for the team
Assist branch manager with any follow-ups needed to be performed with customers
Perform projects as needed for the branch manager
Assist with creation and coordination of estimates
Communicate estimates to customers
Inform clients of new equipment options
Qualifications
Associate’s Degree or higher in Biology, Water Resources, Fisheries related course study, or equivalent work experience
Must be well organized, highly motivated, and willing to work well with a team of professionals
Proficiency in Microsoft Office
Excellent communication skills, both verbal and written
Excellent phone and cold calling skills
Exceptional customer service skills
Strong listening and sales skills
Comprehensive Benefits
Multiple health plans to choose from, including the ability to participate in an HSA.
Dental, Vision, and Company Paid Life Insurance
12 Paid Holidays per year
Generous PTO
401(k) with Generous Company Match
If you are passionate about aquatic management and have the skills required for this role, we encourage you to apply! We understand that no candidate is perfectly qualified for any job. Experience comes in many different forms; skills are transferable, and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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