Job Title: Junior IT Administrator Location: Dublin 4 Contract: 3-month initial contract with potential to extend Rate: €280€300 per day Sector: Energy / Utilities Please note: Candidates must have full working rights in Ireland.
Sponsorship is not available.
Role Overview: We are seeking a Junior IT Administrator to provide operational support to Change Advisory Board (CAB) activities within a large, enterprise IT environment in the energy/utilities sector.
The role focuses on triage and validation of change requests, administration of standard changes through an ITSM platform, and maintaining forward planning and scheduling for CAB.
This is a detail-oriented, process-driven role suited to someone with strong organisational skills and an interest in IT service management.
Key Responsibilities: Triage and validate incoming change requests Process standard changes through the ITSM tool (Sys Aid) Route change requests for approval in line with governance processes Maintain and update the 4-week forward change forecast and CAB calendar Support CAB administration and preparation Ensure accuracy and quality of change records and documentation Liaise with technical and business stakeholders Assist with tracking and reporting using Excel Requirements: Experience in an IT administration, IT operations, service desk, or ITSM support role Understanding of ITIL and Change Management processes Experience using ITSM tools (Sys Aid highly desirable) High attention to detail with strong organisational skills Clear written and verbal communication skills Competent with Microsoft Excel Comfortable working in a structured, process-led environment Skills: System Administration ITIL Change Management