Overview
Job title: Clerical Officer. Locations: Co. Dublin, Co. Cork, and nationwide. Client: An Garda Síochána. Salary: €596.11 per week. Application: GetGot application form only - https://staffline.getgotjobs.ie/
Job Description
An Garda Síochána seeks to employ permanent Clerical Officers and Temporary Clerical Officers nationwide. Following the completion of the competition, a panel will be established, which will remain in place for 2 years from the date it is first created. The responsibilities of the Clerical Officers may vary depending on the assigned department within An Garda Síochána. The role encompasses a range of administrative and operational support tasks, contributing to the efficient delivery of services across the organisation.
Responsibilities
* Provide high-quality administrative support, including document management, data entry, email correspondence, and telephone communications, under the guidance of a line manager.
* Support colleagues and line managers across various teams, fostering collaboration and contributing to shared goals.
* Work effectively as part of a multidisciplinary team (including both Garda Staff and Garda Members) to deliver services in a responsive and professional manner.
* Engage with members of the public, responding to queries and providing accurate information through face-to-face interactions, telephone calls, and digital channels.
* Deliver exceptional customer service, ensuring all interactions are courteous, informed, and solution focused.
* Utilise digital tools and platforms daily, including word processing, spreadsheets, databases, email, and internet-based systems, to complete tasks efficiently.
* Maintain accurate and well-organised records in line with An Garda Síochána organisational standards and data protection requirements.
* Review and verify work to ensure accuracy, completeness, and adherence to quality standards.
* Approach work tasks in a methodical manner, displaying accuracy and attention to detail at all times, including when performing routine or repetitive duties.
* Undertake any additional responsibilities appropriate to the grade and scope of the role, as required by An Garda Síochána.
Essential Criteria
* By the closing date, candidates must have: A. At least a Grade D (or a pass) in higher or ordinary level in 5 subjects in the Leaving Certificate, or a qualification of equivalent/higher standard on the National Qualification Framework (NQF); OR B. At least one year’s demonstrable experience in an office administration role.
* Computing skills, including the use of databases and Microsoft Office packages (including Word, Excel, and Outlook).
* In addition to demonstrating the competencies identified for the role, candidates must be at least 18 years of age before the closing date, i.e. born on or before 29/10/2007.
Additional Details
* This vacancy is suitable for Remote/Blended working
* Sector: administrative and support service activities
Career Level
* Entry Level
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