Assistant Meetings & Events Manager
We are looking for a passionate, energetic leader with a can-do attitude. Meetings and events at the Gibson Hotel are a great selling point. Located on the doorstep of the 3Arena and in the heart of Dublin Docklands, our flexible and spacious events area attracts a high-profile clientele with diverse meeting and event needs.
This role offers a unique opportunity to shape your team's culture and contribute to the hotel's strategy. If you seek a supportive environment that values innovation and excellence, join our thriving community at the Gibson Hotel.
The main goal of the Assistant Meetings & Events Sales Manager is to maintain high standards of product and service, foster a positive guest image, and drive operational excellence.
Benefits
* 50% Off F&B at all properties
* €/£60 employee rate on rooms across Dalata hotels
* 30% off Friends & Family rate with SAYE (Save As You Earn Scheme)
* Pension access (contact HR for details)
* Performance-related bonus
* Development opportunities via Dalata Academy
* Free employee meals on duty
* Extra annual leave day for each year worked (up to 5 days)
* Employee Assistance Programme
* Cycle to Work and other transport schemes
* Staff appreciation events and team-building activities
Your Responsibilities
* Support the M&E Sales Manager in achieving departmental targets through effective reporting.
* Engage with clients via phone and email professionally and courteously.
* Understand and apply pricing strategies to maximize room rates.
* Maintain accurate records and update files regularly.
* Ensure third-party website listings are current to optimize sales.
* Collaborate with departments and participate in meetings as needed.
* Build positive relationships with colleagues and managers.
* Promote hotel facilities and promotions actively.
* Participate in training, performance reviews, and professional development.
* Handle guest complaints professionally.
* Facilitate communication between sales and operations teams.
* Update the team on new packages and offerings.
About Us
Dalata Hotel Group brings the heart of hospitality to every hotel we operate. Our growth plans aim to expand our caring approach worldwide, currently visible in Ireland, the UK, Germany, and the Netherlands, with further expansion into key UK cities and continental Europe.
We prioritize employee growth and offer various internal development programs to support career advancement.
Dalata Hotel Group Plc is an inclusive employer and encourages applications from all backgrounds. If you need accommodations during the application process, please specify your needs.
Skills
Communication, organizational skills, leadership, customer service
Additional Benefits
Competitive salary
Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
* Industry: Retail
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