The Ravenport Resort Curracloe is currently recruiting for F&B Assistants and Bar Staff.
The ideal candidate will be a natural team player with excellent communication skills, both verbal and written. They will have a minimum of one-year previous Food and Beverage experience in a similar role and have a flexible attitude towards shift work, including late evenings, midweek, and weekend work.
The role includes:
1. Welcoming guests warmly and professionally throughout the hotel and in service areas, including meet, greet, and seating guests.
2. Providing the highest level of guest service in all service areas, ensuring 4* standards are maintained.
3. Anticipating guest needs and offering assistance proactively, paying attention to details.
4. Having in-depth knowledge of department operations, including opening times, menus, beverages, and pricing.
5. Taking orders promptly and accurately, with awareness of allergens, dietary requirements, and product details.
6. Communicating effectively to deliver excellent service standards.
7. Recommending and upselling menu items, wines, and beverages to promote sales.
8. Maintaining cleanliness of glassware, tableware, menus, and service areas before and after service.
9. Keeping service areas immaculate, including cleaning, emptying bins, mopping floors, and storing linen properly.
10. Ensuring all furniture and surfaces are clean and presentable at all times.
11. Maintaining high standards at all times for weddings, events, and viewing appointments.
12. Being aware of all hotel facilities.
13. Addressing guest issues and complaints promptly and reporting to supervisors.
14. Preparing and restocking mise en place for the next shift.
We offer excellent employee benefits including:
* Hotel B&B discounts across the group.
* 20% discount on food in sister property's bar and restaurant.
* 10% discount on food for family occasions (groups of 20+).
* Free golf at Druids Heath for Neville Hotel Team Members (T's & C's apply).
* Free onsite tea/coffee.
* Opportunities for career progression.
* Employee of the Month and Employee of the Year awards.
* Referral bonuses (T&C's apply).
* Second night free when booking two or more nights at any Neville Hotel (T&C's apply).
* Additional training and career development opportunities.
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