Are you ready to lead the charge at our café? Industry & Co is on the hunt for a Café Team Leader/Junior Team Leader to help keep our business in shape You'll be a mastermind behind a menu, ensuring everything runs like a well-oiled machine while dazzling customers with your stellar service.You'll team up with senior management to keep our café's quality on point and ensure productivity and service standards are always top-notch. Safety first You'll also be the guardian of food safety, making sure all HACCP rules are strictly followed.Get ready to set procedures in motion for a seamless café experienceAs the go-to problem solver, you'll tackle customer issues like a champ while keeping the café buzzing. You'll be managing both full-time and part-time team members, ensuring they're trained and ready to shine. To thrive in this role, you'll need a sprinkle of management know-how from both the front and back of the house.You should be an ace at overseeing the seating area, schmoozing with customers, and juggling capacity like a pro. Experience in back-of-the-house operations is a must—lead by example and keep morale high during the rushKey skills we're after include a passion for coffee, self-motivation, strong leadership chops, extensive beverage knowledge, and a keen eye for detail. If you have a minimum of 2 years in a leadership role within the coffee world, we want to hear from youYour responsibilities will include:Customer Service: Delivering top-notch service and maximizing customer satisfaction.Staff Management: Keeping the café running smoothly, ensuring maximum productivity, and solving any hiccups that arise.Training: Proactively training staff and maintaining discipline according to our policies.Quality Control: Ensuring food and drink quality is always on point.HACCP: Implementing and maintaining our HACCP protocols.Cleaning & Maintenance: Keeping everything spick and span.Reporting: Providing management with snazzy reports on performance, sales, and stock.And, let's not forget the perks You'll enjoy a fair wage, free coffee, a staff discount that apply to cafe products and to all products in our retail stores, and work with a fantastic team using top-notch equipment.Job Type: Full-timePay: From €29,000.00 per yearBenefits:Employee discountExperience:Cafe/Restaurant Management: 2 years (required)Work Location: In person