About the Role:
We are seeking a highly organised and motivated Medical Administrative Assistant to join our busy GP practice. This is a fast-paced, varied role that combines patient-facing duties with a strong focus on administrative and office-based work. You will be the first point of contact for patients while ensuring the smooth day-to-day running of the practice through efficient handling of paperwork, scheduling, and communication.
Key Responsibilities:
* Greet and check in patients at reception in a friendly and professional manner.
* Manage incoming calls, emails, and queries promptly and efficiently.
* Schedule patient appointments and manage the clinic diary.
* Process billing, payments, and insurance claims.
* Handle a high volume of administrative tasks, including scanning, filing, and data entry.
* Maintain accurate patient records and ensure confidentiality at all times.
* Support GPs, nurses, and practice management with day-to-day operations.
* Assist in preparing and processing medical reports and referrals.
* Coordinate with external healthcare providers when required.
About You:
* Previous experience in an administrative or people-facing role (medical experience an advantage, but not essential).
* Excellent organisational skills with strong attention to detail.
* Ability to work well under pressure and manage competing priorities.
* Confident in using computers, scheduling systems, and Microsoft Office.
* Strong communication and interpersonal skills.
* Professional, friendly, and patient-focused attitude.
* Ability to work effectively as part of a team in a fast-paced environment.
What We Offer:
* Full training provided.
* Friendly, supportive work environment.
* Opportunity to develop skills in a healthcare setting.
* Competitive salary based on experience.
If you are a proactive, detail-oriented individual who thrives in a busy environment, we would love to hear from you.
How to Apply:
Please submit your CV and a brief cover letter..
Job Type: Full-time
Benefits:
* Company pension
Work Location: In person
Reference ID: Valley Medical - Medical Administrative Assistant, Front Desk