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National account manager - acquisition

Vodafone
National account manager
Posted: 30 July
Offer description

Join Us
At Vodafone, we're not just shaping the future of connectivity for our customers – we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you'll do
You will be responsible for systematically landscaping accounts to understand their business goals and needs to build a sales pipeline of 3x annual sales quota, working with assigned accounts on a national, large corporate level to nurture sales pipeline through the Vodafone selling process. You will identify opportunities for Mobility, Fixed, Mobile broadband, Unified Comms & Security through outbound calling, social selling and marketing campaigns as appropriate to the sales strategy. Thereafter you will engage with customers' buying centres and build solutions tailored to the customer's needs, closing the sale and managing the customer ongoing for cross-selling purposes, whilst working with the wider team to support the account by servicing it in country.

Key accountabilities and decision ownership:
Devise and own a plan that supports the overall "Protect & Nuture" section of our SME Champion Strategy within Vodafone Ireland
Devise and own a contract strategy to ensure reach across your base of accounts aligned to you
Identify & manage customer requirements needed to complete proposal &/or contract.
Work collaboratively with solutions Sales to identify opportunities to ensure revenue targets are delivered. Build & manage Sales pipeline to ensure a minimum of 3x Sales target
Provide support for marketing activities and events
Assessing customers' needs and explaining how Vodafone can satisfy those needs
Working with internal stakeholders to respond to tender requests, gathering estimates, co-ordinate response streams and actively develop relationships with prospect procurement departments
Quoting and negotiating prices and credit terms, navigating through the procurement process and completing contracts
Work collaboratively to ensure revenue targets are delivered.
Reporting sales performance, and sales pipeline to your line manager
Work on Marketing-led initiatives to focus on key growth areas

Who you are
A passion for work with clients in a high-quality service driven industry
3+ years' experience in a similar role
Excellent communication & interpersonal skills
Business acumen, sound decision making, analytical and organizational skills in a fast-paced environment; a consultative approach to managing complex client relationships
A "can-do" attitude, drive and motivation to achieve their best potential and performance overall
Strong organisation and time management skills
Strong commercial awareness and sound understanding of sales and project dynamics
Exceptional presentation skills with the ability to present to all organization level
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
Proven track record of delivering against targets (quarterly and annually)
Ability to work in a fast-paced environment with a solutions-based approach
A dynamic and flexible approach, as well as the ability to work under pressure
Excellent customer service skills
Ability to provide constructive feedback where required
Excellent service issue / complaint resolution skills
Contribution to business growth and service improvements

Not a perfect fit?
Worried that you don't meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for you
The flexibility of a hybrid working pattern.
21 days of holiday entitlement excluding bank holidays + 3 days a year for charity work
Vodafone and retail discounts
Our award-winning policies that set the benchmark for the industry, such as our Maternity, Paternity & Shared Parental Leave policies that t parents in the workplace and our Menopause support policy + many more.

Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to / for guidance.
Together we can.

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