Department:Revenue OperationsLocation:DuleekDescriptionAt Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.We're all about creating opportunities for businesses to succeed—and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions.Why join us?We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you'll work in a dynamic, inclusive environment that supports your personal and career aspirations.The OpportunityThe Revenue Operations Specialist will play a critical role in ensuring data integrity and accuracy across our revenue systems (HubSpot, TCRM, and Maxio). This position will be the central point for managing deal entries, conducting weekly reconciliations, and maintaining our bookings-to-ARR tracking framework.The ideal candidate will be detail-oriented, process-driven, and capable of working independently across multiple systems to prevent revenue leakage and commission errors.Key ResponsibilitiesSystem ManagementEnsure 100% accuracy in deal data transfer between systems (HubSpot to TCRM)Validate all required fields are completed per product-specific checklistsProcess deal entries within 24 hours of HubSpot close notificationMaintain detailed logs of all entries in the master tracking sheetWeekly Reconciliation & Data VerificationExport and reconcile data from HubSpot, TCRM, and Maxio on a weekly basisMatch deals across systems using subscription IDs and customer identifiersFlag discrepancies in amounts, dates, discounts or missing data within 24 hours of discoveryCalculate and highlight any variance percentagesInvestigate root causes of mismatches (email changes, data entry errors, system issues)Escalate unresolved discrepancies to Revenue Operations & Sales with detailed context for resolutionCustomer Activation MonitoringTrack customer activation status for all BrightPay deals requiring TCRM sign-upMonitor 7, 30, 60, and 90+ day milestones for non-activated customersTrigger automated email sequences for customers at various stagesNotify sales representatives of customers at various risk thresholdsFlag deals for follow-upUpdate master tracking sheet with current activation statusDocumentation & ReportingMaintain comprehensive notes in the Issues/Notes field for all flagged dealsUpdate master tracking sheet daily with verification dates and status changesProvide weekly summary report of reconciliation results, discrepancies found, and resolution statusDocument process improvements and edge cases for team knowledge baseAssist with month-end close processes and ARR reporting as neededRequired Skills & QualificationsBachelor's degree in Business, Finance, Accounting, or related field2-4 years of experience in revenue operations, sales operations, or data analysisAdvanced Excel/Google Sheets proficiency (VLOOKUP, INDEX-MATCH, pivot tables, conditional formatting)Experience working with CRM systems (HubSpot preferred, Salesforce acceptable)Exceptional attention to detail with ability to spot data inconsistenciesStrong analytical and problem-solving skillsExcellent written English communication skills for documentation and escalationsSelf-motivated and able to work independently with minimal supervisionProcess-oriented mindset with commitment to following documented proceduresNice To HaveExperience with billing systems (Maxio, Stripe, Zuora, or similar)Background in B2B SaaS revenue operationsFamiliarity with subscription revenue models and metrics (MRR, ARR, churn)Previous experience working with UK or European companiesSQL or basic database query skillsCommission calculation or sales compensation experience