Welcome to a different kind of role and a different kind of company. Ranked as one of Ireland's best workplaces, by Great Place to Work, Harvey Norman is a high-profile, leading-edge retail brand with over 289 stores worldwide selling furniture, bedding, electrical and computer goods. With 16 stores in Ireland, we are growing and have plenty of opportunities for talented people. If you think you have what it takes to thrive in a dynamic retail environment, we want to hear from you.About the JobReporting to the National Warehouse Manager, the role of Warehouse Manager in Harvey Norman is to ensure that the warehouse operations are managed to the highest standards and in line with standard operating procedures. A successful Warehouse Manager has excellent product knowledge, provides leadership and support to the warehouse team and plays a key role in ensuring outstanding customer service which helps create a great experience for the customer. This role is crucial for making Harvey Norman a great place to shop.ResponsibilitiesResponsible for management of all warehouse operations.Provide leadership, direction, and development to warehouse team.Create and cultivate a team culture of high performance and continuous improvement.Ensure all warehouse activities are performed in accordance with company policies and standard operational procedures (SOPs).Ensure stock controls and stock handling procedures are stringently adhered to.Work closely with store and divisional management to achieve agreed service levels.Ensure all Health & Safety, security and site housekeeping standards are adhered to.Provide the highest level of standards of customer service and act in a professional manner at all times.Ensure that Goods Receiving and Dispatching procedures are followed at all times.Work closely with the Delivery Services Team to ensure all customer deliveries are dispatched on time.Understand your department's action plans and support the goals and targets set out by your manager.Ensure company standards of performance are followed at all times.Perform other related duties as required.Experience & QualificationsMinimum of 4 years warehouse management experience leading teams of 10+ operatives.Experience working in a customer focused, fast paced, multi-site retail/FMCG environment.Excellent communication skills.Strong team management experience.Ability to use own initiative.A positive can do attitude.Flexibility to meet changing business requirements.Knowledge of Microsoft Applications; Word, Outlook, Excel.Skills & AttributesCustomer oriented: understand internal and external customers and deliver high quality services that meet and exceed expectations.Strong leader of people: provide direction, build loyalty & trust, and maintain motivation & focus within the team.Strong communicator / good listener: excellent listening and interpersonal skills.Numerical & logical ability: work with numbers competently and confidently.Hardworking, conscientious & self‑motivated: work under pressure and get the job done with high personal energy.Adaptable to change & flexibility: accept necessary change and innovation.Team & collaborative working: foster a collaborative team‑working environment and work across Harvey Norman respectfully.Attention to detail / organised: prioritise and organise own work, complete tasks and fulfil commitments on time without supervision.Honest & ethical: value integrity and honesty as core personal values.Why People Join UsWe're dynamic and growing!Fun, high energy work environment.Culture of developing and promoting from within the company.Our entrepreneurial spirit.Additional InformationThis is a permanent contract subject to a six‑month probationary period.The successful candidate will be required to attend a company induction day.Employees need to be flexible about when they work, covering store opening hours, including evenings, weekends and public holidays.Important: this role will require a significant amount of manual handling.Core CompetenciesLeadership/Management, Performance Coaching, Problem Solving, Warehouse Management, Warehouse CommunicationJob DetailsSeniority Level: Mid‑Senior level | Employment Type: Full‑time
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