Insurance Professional Career Opportunity
Job Summary:
The primary function of the Insurance Advisor role is to deliver exceptional customer service that drives increased sales and business retention. Working closely with a Team Leader and Support Manager, you will be results focused and responsible for providing a high standard of service to existing and new customers.
This position requires a proactive and energetic approach, excellent communication and organisational skills, as well as previous sales or customer service experience. The ideal candidate will be able to optimise opportunities for cross selling and work closely with team colleagues to achieve overall targets set.
Key Responsibilities:
* Provision of a high standard of service to our existing and new customers ensuring a great experience
* Delivery on agreed targets for new business and retention through the use of selling and retention skills
* Execution of policy amendments in an efficient manner ensuring that all aspects of our service provision meets customer expectations
* Optimising opportunities for cross selling to generate referrals while engaging with customers to maximise business growth opportunities
* Handling a requisite volume of calls efficiently ensuring that our call answering objectives are achieved for both the customer and organisation
* Working closely with team colleagues to collectively achieve overall targets set
Required Skills and Qualifications:
* Leaving Certificate or equivalent and/or a relevant third level qualification
* Customer focused
* Excellent communication & organisational skills
* Previous sales or customer service experience
* Proactive, energetic approach and positive outlook
* Proficient in MS Office Suite- MS Word, Excel, Powerpoint
* Teamwork
* Problem solving
* Target driven & results orientated
About the Role:
This is an exciting opportunity to join a dynamic team where you will have the chance to develop your skills and progress in your career. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, then this could be the ideal role for you.