Join to apply for the Lead System Engineer role at Scorebuddy2 days ago Be among the first 25 applicantsJoin to apply for the Lead System Engineer role at ScorebuddyGet AI-powered advice on this job and more exclusive features.Scorebuddy is a leading Quality Management SaaS platform for Contact Centres. We empower global customers to optimise operations, improve agent performance, and enhance customer experience through advanced technology and analytics.We are seeking a pragmatic and technically accomplished Lead System Engineer to evolve our IT systems and infrastructure. This role is ideal for an experienced systems professional ready to lead technical initiatives, drive operationalexcellence, and opportunity to grow as team lead.This role is hands-on and operationally focused, with leadership and mentoring responsibilities. It does not carry the full strategic or executive remit of people manager but is pivotal in ensuring the reliability, security, and performance of Scorebuddy’s systems and infrastructureKey ResponsibilitiesSystems & Infrastructure ManagementDeploy, configure, and maintain IT systems in Linux (Debian preferred) and Windows environments, including Kubernetes (K8s)clustersManage and optimise cloud infrastructure, with a focus on AWS (Azure knowledge advantageous)Oversee database systems: MySQL/MariaDB, PostgreSQL, andMongoDB (NoSQL)Security & MonitoringImplement and enforce cybersecurity measures, including disasterrecovery planning and incident responseMonitor system performance and reliability using ELK (Elasticsearch, Logstash, Kibana) and TIGK (Telegraf, InfluxDB, Grafana, Kapacitor) stacksEnsure compliance with relevant standards (e.g., ISO-27001, SOC-2) and maintain audit readinessAutomation & DevOpsDevelop and maintain automation scripts and workflows using Terraform and AnsibleImplement and manage CI/CD pipelines with tools such as Jenkins and GitHub Actions.Foster a DevOps culture, promoting best practices for automation and deployment.Mentor junior and mid-level system administrators, supporting their professional developmentCollaborate with development, product, and IT teams to deliver infrastructure projects and innovative solutionsMaintain comprehensive system documentation and participate in a24/7 on-call rotation for critical incidentsWhat are we looking forRequired5+ years in system administration or IT operations, with strong Linux (Debian preferred) expertiseBSc/MSc in Computer Science, IT Management, or related technicaldiscipline, or equivalent experienceProficiency in cloud services, particularly AWS; Azure or Google Cloud knowledge is a plusExperience managing SQL (MySQL/MariaDB, PostgreSQL) and NoSQL (MongoDB) databasesAdvanced scripting skills: Bash (essential), Python and PowerShell (advantageous)Expertise in Terraform and Ansible for automationFamiliarity with CI/CD tools (Jenkins, GitHub Actions) and DevOps practicesStrong troubleshooting skills and networking knowledgeExperience with Git and distributed team workflowsExcellent communication and time management skillsNice to haveExperience with Kubernetes and Windows environmentsKnowledge of ELK and TIGK stack monitoring toolsFamiliarity with Agile methodologies (Scrum/Kanban)Programming experience in PHP, Go, or PythonWhat we offer25 paid holidays annuallyCompetitive salary and performance-based compensation plan.Access to Webdoctor, an online GP service (post-probation).Taxsaver.ie and Cycle to Work SchemeReferral Bonus: €1,000 for referring a successful candidate (paid after 6-month probation).Enhanced maternity and paternity leave and sick pay.Access to Irish Life PRSA with salary sacrifice options.LocationThe Masonry, 151 Thomas Street, Dublin 8We support hybrid working, with a minimum of two days per week in the office.*Recruitment Agency assistance not required*Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Scorebuddy by 2xSign in to set job alerts for “System Engineer” roles.Dublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 1 week agoSystem Administrator (Microsoft Stack) – DublinDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 week agoSoftware Engineer III, WAN Core, InfrastructureDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoSoftware Engineer III, Infrastructure, Google Global NetworkingDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoNetwork Production Engineer, InfrastructureDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 days agoSoftware Engineer III, Infrastructure, Customer Services EdgeDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 months agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 5 days agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 3 months agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 3 days agoSoftware Engineer - Windows Servicing and DeliveryDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoWe’re unlocking community knowledge in a new way. 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