Role Overview We are seeking an organised, proactive, and adaptable Administrator to join our busy creche.
This is a varied role where no two days are the same.
The successful candidate will play a key part in ensuring the smooth day-to-day running of the office, supporting staff, families, and management across a range of administrative and operational tasks.
Key Responsibilities Accounts & Finance Manage creche accounts, including invoicing, fee collection, and tracking payments Maintain accurate financial records and assist with budgeting and reporting Liaise with parents/guardians regarding fees and account queries General Administration Oversee daily administrative operations to support the creche team Maintain childrens records, attendance logs, and staff documentation Ensure filing systems (digital and paper) are accurate and up to date Order and manage office supplies Enquiries & Communication Act as the first point of contact for all incoming enquiries (phone, email, in-person) Provide information to prospective and existing parents in a friendly and professional manner Manage registrations, waiting lists, and enrolment processes Policies & Compliance Assist in maintaining and updating creche policies and procedures Support compliance with relevant childcare regulations and standards Ensure documentation is kept in line with inspection and audit requirements General Duties Provide administrative support to the Creche Manager and wider team Assist with ad hoc tasks and projects as required Adapt to changing priorities in a fast-paced environment where responsibilities may vary daily Skills & Experience Previous experience in an administrative role (experience in childcare or similar setting is an advantage) Strong organisational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to handle sensitive information with confidentiality A flexible, can-do attitude with the ability to multitask Personal Attributes Friendly, approachable, and professional manner High attention to detail Ability to work independently and as part of a team Calm and efficient under pressure What We Offer A supportive and welcoming working environment A varied and engaging role with opportunities to develop skills The chance to be part of a team supporting children and families Note: This job description is intended as a guide and may be subject to change in line with the needs of the creche.
Skills: Organised Proactive Computer Skills Accounts