We are recruiting an Apartment Manager to manage and maintain a group of nine holiday apartments in the Killiney, Dalkey area, Co Dublin. This role is available to start in May 2026. Contract Type: Permanent, Part Time Reporting To: Board of Directors Role Overview Small, well-managed complex with a high level of autonomy Varied role combining people, property, and operations Apartment Manager is responsible for the overall management, operation, and maintenance of nine holiday apartments, ensuring a high standard of guest experience, efficient administration of rental operations and timeshare exchanges, and effective coordination with service providers and stakeholders. Key Responsibilities 1. Guest Services & Customer Relations Meet and greet guests on arrival and provide information on local amenities and on-site facilities Provide assistance and respond to guest requests Contact all guests prior to arrival to confirm details Respond to emergency calls as required Monitor guest comment cards and follow up on feedback where necessary 2. Timeshare & Rental Management Liaise with exchange companies regarding banked weeks and incoming guests Manage timeshare exchange weeks and rental contracts with Exchange companies Handle rental enquiries, reservations, and ensure timely payment of bookings Correspond with owners regarding usage of their weeks Manage the transfer of ownership of weeks (sales, surrenders, forfeitures), liaising with solicitors where required Maintain accurate and secure ownership and usage records 3. Operations & Property Management Oversee weekly arrivals and departures Liaise with the hotel regarding check-ins, check-outs, utilities, and ongoing issues Ensure all apartments are inspected after guest departure and prior to arrival Maintain inventory, fixtures, fittings, and information packs Manage general repairs, maintenance, and replacement of appliances and furnishings Monitor utility charges billed by the hotel 4. Housekeeping & Facilities Management Liaise with cleaners and manage Saturday shift schedules Supervise housekeeping staff and ensure high cleaning standards Manage linen and towel supply, including contracts, deliveries, and collections Manage stocktakes of cleaning supplies, apartment inventory, and office materials Ensure all equipment is in good working order 5. Compliance, Health & Safety Arrange annual service checks for fire safety equipment Ensure adherence to company and legal policies on: Health & Safety Hygiene Fire Safety Report and document all accidents or incidents 6. Administrative Duties Negotiate annual service agreements and invoices with the hotel Manage incoming payments / bank lodgements Maintain accurate records of rentals, exchanges, and ownership Manage insurance renewals: Directors & Officers Insurance Contents Insurance 7. Contracts & Supplier Management Arrange and manage contracts with: Exchange companies (RCI, Interval International) Linen suppliers Other service providers as required Liaise with the management company regarding upkeep of common areas, gardens, and grounds 8. Staff Management & Training Train, supervise, and support the Assistant Manager Provide cover during Assistant Manager's annual leave (up to 4 weeks per annum) Coordinate staffing during peak and refurbishment periods 9. Refurbishment & Projects Prepare proposals and obtain quotations for annual refurbishment Project manage refurbishment works (first two weeks in December) 10. Reporting & Governance Prepare reports for quarterly Directors' Meetings and Annual General Meeting (AGM) Attend and present at these meetings as required Working Conditions & Requirements 25 hours per week (can be 3 days per week Wednesdays, Thursdays, fridays or Saturday (every second Saturday) Additional working hours required during: Annual refurbishment period (December) No annual leave preferred during: July and August December / Christmas period Some availability required for urgent guest issues outside standard hours Professional standard of dress and conduct must be maintained at all times Key Skills & Competencies Strong organisational and administrative skills Excellent communication and customer service abilities Ability to manage multiple stakeholders and service providers Problem-solving and decision-making capability Attention to detail and record-keeping accuracy Flexibility and responsiveness to operational demands Practical, hands-on approach with strong attention to detail Ideally previous experience working in the hospitality sector dealing with the public and managing staff. Salary: €29250 for 25hrs per week (€22.50ph) Skills: Property Manager Apartment Manager Office Manager Hospitality Manager