OverviewWe are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. We are driven by the vision "Happier Pets. Happier People" and are building a unique pet ecosystem that combines online and brick-and-mortar stores, digital services, data-based solutions and state-of-the-art logistics. To do this, we need ambit.Skills and attributesKey Performance IndicatorsLeadershipRetailStore ManagementTeam ManagementStore ManagerAssistant Store ManagerManagerDescriptionMaxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,600 shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.We are currently recruiting for a Store Manager in our Limerick storeThe Store Manager oversees the daily operations of their store, ensuring smooth and effective performance. The Store Manager reports to the District Manager, and together they drive revenue and manage costs while creating a culture based on high-quality pet care and exceptional customer service.What you will bring:Proven successful experience as a retail Store ManagerProven track record in achieving KPI’sPowerful leadership skills and business acumenStrong customer service and organizational skillsExcellent communication and interpersonal skillsWhat you will do:Operational Store Excellence - Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance.Operational Store Analytics - Achieve company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance.Leadership - Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.Merchandise and Inventory - Ensure impeccable product availability, planogram implementation and accurate inventory management.Customer Engagement - Drive customer engagement by leading by example and ensuring the entire team provides exemplary service.Brand Integrity - Ensure animal welfare is prioritized and that the animals entrusted to us are well cared for at all times.Maxi Zoo Ireland is an Equal Opportunity Employer
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