Cloud DevOps Engineer
Location: Galway, Ireland. Alternate Locations: United Kingdom, Portugal, Poland. Engineer – Software. Job Type: Professional. Technology Interest: Cloud & AI (DCN & Compute). Job Id: 1450682.
Meet the Team
Cisco Global Demo Engineering (GDE) team’s primary directive is to help our sellers and partners accelerate their sales by providing customers, partners and Cisco employees with a way to experience Cisco solutions. By demonstrating to customers how Cisco products can make them more productive, sales teams and partners can enlarge sales opportunities and shorten the sales cycle. Global Demo Engineering leverages Cisco dCloud as the primary engine to provide a breadth of experiences ranging from large Cisco events to fully customized Managed POV customer engagements. From scripted, repeatable demos to fully customizable labs with complete administrative access, our Cloud platform provides content and access to field and channel partners on any network, any device, in any location.
Your Impact
(Roles & Responsibilities)
The dCloud Platform team are looking for a versatile DevOps/Cloud Engineer to design, manage and support our application environments running in AWS, as well as build/support and enhance various toolsets used in our public cloud and on-prem environments. You will focus on innovating, automating and developing robust solutions for infrastructure creation and continuous application delivery.
Primary Responsibilities:
* The design, build and management of application environments in AWS using a variety of cloud services such as EKS, VPC, Cloudfront, S3, RDS, Route‑53, etc.
* Providing technical direction in the design and implementation of an observability/monitoring stack for cloud‑native applications and infrastructure services.
* Management, support and evolution of existing CI/CD processes leveraging tools such as ArgoCD, Jenkins, Github Actions, Terraform, Ansible, etc. in accordance with GitOps and IaC best practices.
* Working with Operations to monitor and troubleshoot issues arising in AWS environments.
* Providing leadership in adopting and implementing solutions to ensure security best practices are maintained throughout the SDLC and to maintain ongoing compliance with Cisco Infosec requirements.
Minimum Qualifications
* Systems and solutions architecture experience with the design and creation of application environments running in a public cloud.
* Experience supporting mission‑critical global services and knowledge of monitoring/alerting/observability systems (Grafana, Prometheus, DataDog, Splunk, OpenTelemetry, etc.).
* Demonstrated expertise and hands‑on working knowledge of open‑source automation tools such as Ansible, Terraform, Packer, Git, etc.
* Deep proficiency with container and orchestration technologies such as Docker and Kubernetes.
* 5+ years of work experience as a Systems Reliability Engineer, DevOps Engineer, Cloud/Software Engineer or Platform Engineer with expertise creating infrastructure automation.
Preferred Qualifications
* Experience with Python, Golang or other languages commonly used in the systems automation world.
* Experience or knowledge of Test Automation frameworks/methodologies (desirable).
* Proficiency with troubleshooting systems and applications throughout the entire stack.
* A solid working knowledge of Linux (Redhat, Ubuntu, etc.).
* Excellent written and verbal communication skills: should be able to create detailed technical documentation on all projects/processes being rolled out and provide technical trainings on projects/processes being implemented.
Cisco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetics, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case‑by‑case basis, qualified applicants with arrest and conviction records.
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