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Administrative assistant - customer service

Galway
beBee Careers
Administrative assistant
Posted: 13 June
Offer description

Office Support Professional

I am currently seeking a highly organised and enthusiastic Office Administrator to join our team in Galway City. This full-time, permanent position offers the opportunity to be a key part of an established organisation.

About the Role:

The ideal candidate will be responsible for performing a variety of general office administration duties to support the efficient operation of the office and ensure smooth communication between internal teams and customers.

Key Responsibilities:

• Provide office support through phone and email communications, ensuring customer inquiries are dealt with efficiently.

• Address and support customer needs in a timely and professional manner.

• Process customer orders and quotes, ensuring accuracy and timely follow-up.

• Enter sales invoices into the accounting system to ensure accurate record-keeping.

• Assist the sales and management teams as required, contributing to team projects and tasks.

Role Requirements:

• Strong attention to detail and the ability to manage tasks accurately and efficiently.

• Excellent communication skills, both written and verbal, to handle customer inquiries and interdepartmental collaboration.

• Ability to work independently as well as part of a team, with a proactive and positive approach to problem-solving.

• Previous experience or familiarity with software is highly beneficial.

• Strong organisational and time-management skills, with the ability to prioritise tasks effectively.

• A can-do attitude and willingness to learn in a fast-paced environment.

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