Job Title: Services and Spare Administrator
Location: Sligo, Ireland
Salary: (phone number removed) Euros
Benefits: Pension scheme, supportive team environment, training and development opportunities
We are excited to offer a career opportunity with a growing business in the engineering services sector for a Services and Spare Administrator.
Role Overview:
As a Services and Spare Administrator, you will play a crucial role in ensuring smooth coordination of spare parts and delivering top-tier customer support. This position is a fantastic opportunity to combine technical understanding with customer-facing responsibilities in a fast-paced, supportive environment.
Role Responsibilities:
Spare Parts Coordination
Source and manage spare parts for customer projects and equipment breakdowns
Issue accurate quotes and process customer orders efficiently
Liaise with suppliers to ensure prompt and cost-effective deliveries
Maintain and regularly update the spare parts database
Coordinate shipments and returns with suppliers, freight companies, and the accounts team
Manage invoice checks, credit notes, and stock records using SAPCustomer Service
Provide friendly, professional support to customers via phone and email
Assist customers in identifying part requirements using manuals and technical drawings
Resolve queries and issues with a high level of service and attention
Company Overview:
This organisation is known for its reliability and efficiency in delivering engineering solutions and aftersales support. The business is committed to operational excellence and strong client relationships. The Services and Spare Administrator role is perfect for someone who enjoys a blend of technical coordination and customer service, and is located in a commutable UK-based location.
Required Skills:
Experience in an engineering, service, or spare parts role
Strong communication and interpersonal skills
Ability to manage multiple priorities with excellent attention to detail
Proficiency in Microsoft Office and SAP
Self-motivated and organised, with excellent time management
Fluent English speaker with a confident and professional phone manner
Desired Skills:
Familiarity with technical drawings or engineering manuals
Experience working in a customer service role within a technical or engineering environment
Understanding of logistics and supply chain processes
Experience:
2+ years in a similar role involving customer interaction and parts/service administration
Experience within the engineering, manufacturing, or industrial sectors preferred
Salary & Benefits:
32,000 Euros - 37,000 Euros
Pension scheme
Supportive team environment
Ongoing training and development opportunities
Shift Pattern:
Monday to Friday, Days
Our client is looking to hire for this role ASAP - Apply Now