Job Summary
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This position plays a key role in delivering high-quality business reporting and analysis to support cross-border management and other areas. The successful candidate will have strong analytical skills, with the ability to produce regulatory and business reporting, as well as generate key insights for business reporting and monitor KPIs.
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The ideal candidate will have experience in operations, process management, or related fields, and prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights. They will be process-driven with a control mindset, having strong organisation and multi-tasking skills, as well as excellent written and verbal communication and interpersonal skills.
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Main Responsibilities
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1. Produce regulatory and business reporting for cross-border management and other areas as required
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2. Analyse datasets to generate key insights for business reporting and monitor KPIs
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3. Prepare and deliver presentations on key business metrics
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4. Escalate anomalies or areas of concern to appropriate business and control partners as required
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5. Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design
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6. Create and upkeep procedural documents and work with the team to roll out training programmes and job aids
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7. Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items
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8. Work with the team to look at long-term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices
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9. Lead ad-hoc operational issues within the business management function
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10. Collaborate with the team to drive business outcomes and achieve organisational goals
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11. Identify opportunities for process improvement and implement changes to increase efficiency and productivity
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12. Develop and maintain effective relationships with stakeholders, including business leaders and control partners
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13. Provide timely and accurate reporting and analysis to support business decision-making
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14. Stay up-to-date with industry trends and developments, and apply this knowledge to improve business outcomes
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15. Contribute to the development of policies and procedures that support business operations
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16. Participate in quality assurance initiatives to ensure high-quality delivery of services
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17. Other duties as required
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