We are seeking an experienced Late Night Bartender to join our Food & Beverage team here at The Royal Marine Hotel. The successful candidate will demonstrate a professional approach to guest service, an excellent knowledge of beverages, and the ability to uphold our hotel standards in a busy environment.
Job Purpose
To provide exceptional service in our late-night bar, ensuring a welcoming, professional, and safe environment for our guests. The role requires an experienced bartender who can deliver high-quality service in a fast-paced environment. Maintain a well-stocked and organised bar, and contribute to the overall guest experience in line with our hotel standards.
Note: This role requires commuting outside of Public Transport hours.
Key Responsibilities
* Deliver excellent customer service in a professional and friendly manner.
* Prepare and serve a wide range of beverages, including cocktails, wines, beers, and spirits.
* Maintain high standards of cleanliness and organisation within the premises.
* Ensure compliance with licensing laws, food safety, health & safety, and hotel policies.
* Handle cash, credit card transactions, and operate POS systems accurately.
* Monitor guest behavior and manage situations discreetly and professionally.
* Restock and manage bar inventory efficiently, minimising waste.
* Collaborate with other team members/departments to ensure smooth late-night operations.
* Promote upselling of premium beverages and special offers.
* Close down the bar, including cleaning, stock checks, and reporting, in line with hotel procedures.
* Document and report wastage and maintenance requirements.
Person Specification
Essential:
* Minimum of one year previous experience as a bartender in a hotel or similar professional environment.
* Strong knowledge of cocktails, wines, and premium spirits.
* Excellent customer service and interpersonal skills.
* Ability to remain calm and professional in a late-night environment.
* Reliable, punctual, and able to work independently with minimal supervision.
* Flexible with working hours, including weekends, holidays, and late finishes.
Working Conditions
* Predominantly late-night shifts.
* Professional 4* hotel setting with a smart dress code.
* Opportunity to work as part of a dynamic Food & Beverage team in a well-regarded hotel.
What We Offer
* Staff Discounts on accommodation in our Sister Properties
* Complementary Health Club and Pool Membership
* Discounted Spa treatments & Products
* Complimentary Golf in Druids Heath
* Bike to work scheme
* Free parking
* Meals during shifts & Healthy Snacks
* Leaders of the Quarter
* Achievers of the Month
* Employee Referral Bonus