Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group
As a Conference & Events Supervisor, you will help the Conference & Events Manager create memorable guest experiences, drive performance, and foster a strong culture of teamwork while keeping all standards and procedures in place during events.
Benefits
* Free employee meals on duty
* 50% Off F&B in all properties
* €/£60 employee rate on rooms for all Dalata owned hotels
* 30% off Friends & Family rate
* Extra AL day for every year worked (5 extra days to maximum of 5 days)
* Employee Assistance Programme.
* Cycle to Work Scheme/Transport Scheme
* Pension access (Ask your HR Manager for local pension information)
* Development Opportunities through our Dalata Academy- support your career journey
* Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events
Your Job
* Oversee all conferences and events at the hotel, from initial inquiries to handover to the operations team.
* Act as the primary contact for conference and event inquiries via phone, email, and in-person.
* Respond to inquiries promptly and professionally.
* Manage the Sales and Catering function in Alikmii, ensuring accurate event entries and detailed function sheets.
* Conduct weekly operations meetings to coordinate event details with relevant departments.
* Ensure effective follow-up with clients to secure business and address their information needs.
* Communicate changes to events with the Reservations, Operations Manager, and Head Chef.
* Build relationships with current clients and develop new customer connections.
* Work with suppliers to order necessary equipment for weddings and events.
* Organize external wedding fairs and internal showcases.
* Conduct post-event follow-ups and aftersales calls.
* Prepare reports as scheduled and perform proactive telesales to meet budget targets.
* Lead the events team and ensure monthly revenue goals are achieved.
What You'll Need
* At least 2 years of experience in Wedding, Conference and Events or Sales role is required.
* An in-depth knowledge of PMS and S&C is essential.
* Previous hotel experience in a 3/4-star hotel is desired but not essential
* Previous experience in a high-volume/fast-paced environment
* Excellent communication skills]
* Micros and Opera Experience would be preferable
* Be able to work on your own initiative and cope well under pressure
About Us
Dalata Hotel Group – we bring
the heart of hospitality
to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and all abilities to apply to be part of our team. However, we understand everyone's needs are different, therefore if you require any accommodations with this application process, please contact Hiring manager or HR Manager for this hotel (insert field)