Location: Ashbourne
The Customer Account Manager will be part of the commercial team, responsible for driving sustainable, profitable growth for a wide range of brands with key retailers in the Irish market. The successful candidate will be responsible for managing and growing relationships with key retailers, driving distribution, revenue, and market share for iconic brands. The ideal candidate will be dynamic, results driven, will excel in strategic account management and possess strong negotiation skills.
Key Responsibilities
Develop and execute annual market planning strategies that deliver measurable business results.
Deliver targets to achieve share of range, space and distribution both for the retailer JBP and Field Sales execution.
Utilise trade investment efficiently through effective negotiation and developing a suitable promotional strategy that drives Net Revenue and GP.
Forecast accurately on a rolling basis.
Manage direct reports, coaching & development, setting overall direction, day‑to‑day management of tasks and people processes.
Serve as the market and channel expert, ensuring optimal product availability, compliance, forecasting accuracy, and positive mix while driving volume and value growth across the portfolio.
Conduct comprehensive market analysis to identify emerging trends, growth opportunities, and competitive insights that inform strategic decision‑making.
Prepare and present detailed performance reports on account activities, sales metrics, and market conditions to key stakeholders.
Develop customised solutions for customers by listening and understanding their strategy and ambition and placing emphasis on this in customer plans and JBP focus.
Manage and develop cross‑functional relationships internally and externally: Customer Profitability, Shopper Marketing, Customer Insights, Supply, Marketing, Finance & Credit Control.
What Skills Are Required
Proven ability in Analysis & Decision Making to swiftly identify issues and opportunities.
Strong influence & negotiation skills.
Ability to build strong business relationships and implement creative, sustainable business solutions.
Proactive approach to customer management.
Strong analytical capabilities to interpret market data, identify trends, and translate insights into actionable sales strategies.
Demonstrate flexibility and ability to multi‑task.
Excellent organisational skills with acute awareness for details and accuracy.
Creative and a team player.
Ability to work in a fast‑paced environment & succeed under pressure.
Qualifications
Minimum 5 years of proven experience in account management.
Bachelor's degree in business administration, Marketing, or related field is desirable.
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