Senior Critical Environment Technician
Microsoft
As a Senior Critical Environment Technician (CET) in Microsoft’s Cloud Operations & Innovation (CO+I) team, you will maintain the critical infrastructure that keeps our Datacenters up and running. This includes coordinating with suppliers/vendors, working with Management to address operational, risk, and safety situations, mentoring other CE Technicians, and having a hands‑on understanding of how critical environment equipment works. You will perform various types of maintenance, respond to onsite incidents, coordinate with other critical facilities professionals, and use telemetry and other platforms to monitor equipment performance and operations.
Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I Critical Environment Technician, you will deliver core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and Azure. CO+I focuses on employee development with training, career rotation programs, diversity & inclusion training, and professional certifications.
Our infrastructure includes more than 200 datacenters in 32 countries, supporting over 1 billion customers and 20 million businesses worldwide.
Environmental sustainability and optimization drive our datacenter design and operations. Microsoft’s mission is to empower every person and organization to achieve more, with a culture that values respect, integrity, and accountability.
Responsibilities
* Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and work on advanced tasks independently.
* Inspect and supervise critical environment‑related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escape per applicable policies and standards.
* Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and complete work order requests for maintenance work.
* Safely and quickly respond to and lead onsite incident response teams for all abnormal conditions that impact operations, and coordinate with other critical facilities professionals to perform corrective repairs without supervision.
* Enhance, develop, or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
* Perform various types of maintenance (planned, predictive, corrective) and repairs following MOPs and SOPs for CE equipment (e.g., electrical, mechanical, cooling systems) and elevate when appropriate.
* Have a hands‑on understanding of how equipment works and troubleshoot systems, subsystems, and components independently within trained discipline(s).
* Provide consultation to lower‑level colleagues in troubleshooting systems and problems.
* Follow safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety [EH&S], toolbox talks) and business processes to perform work safely, with quality and reliability in accordance with federal, state, local, and Microsoft requirements.
* Embody Microsoft’s culture and values.
Qualifications
* Mission‑critical services work/applied learning experience (e.g., high‑availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
* OR equivalent experience.
Background Check Requirements
Ability to meet Microsoft, customer and/or government security screening requirements is required. This includes:
* Microsoft Cloud Background Check: Pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
* Associate’s Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND mission‑critical services experience (high‑availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields).
* OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Software Development
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