In StoreStoreAthloneLocationAthlone, WestmeathContract typeTemporaryPosition typePart TimeSalary€14.06 probation/14.75 qualifiedHow We HireEveryone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.About the roleThis section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.All the detailsAthlone Christmas sales advisor, Clothing & Home, 16 hours, part time/temporaryWeek 1Monday Tuesday Wednesday Thursday PurposeYour job purpose is to deliver an exceptional customer experience by serving and selling in store and through all digital channels.Key AccountabilitiesThe Key Accountabilities describe the activities you will do within your role:CustomerCreate an exceptional customer experience by proactively serving our customers and role modelling the service behavioursAlways put the customer first and prioritise customer before taskDeliver an inspiring shopping environment for our customers through excellent standards of product presentation and availabilityInvolvement in Plan A activity to support store and local community initiativesSellingSell confidently to customers using your knowledge of products and services to sell more in store and through all digital channelsAsk questions to understand the needs of the customer and actively offer personal recommendations and suggestionsActively take part in store events to achieve selling targets.Create selling opportunities at all service pointsStoreUnderstand the store business priorities and play your part to improving the store performanceFollow safe and legal working practicesMake every penny count by working productively and minimise losses throughout the storeDeliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improveTeamAdapt and work flexibly across the store and remove support your colleagues to meet customer and business needsOwn your personal development, continuing to look for opportunities to grow your knowledgeShare your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the teamOur SupportMentorshipIt's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.Flexible workingWe're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.BenefitsWellbeing hubGet access to resources to support your wellbeing, including a free virtual GP service.Colleague NetworksWe want you to feel supported, no matter what.Cancer NetworkFostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.Health and Wellbeing NetworkProviding a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.Forces Community NetworkSupporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.LGBTQ+ NetworkProactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.Gender Equality NetworkAddressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.Menopause NetworkInitiating and encouraging open conversations about menopause by offering support and sharing experiences.Family & Carers NetworkA support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.Culture and Heritage NetworkRaising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.How to ApplyHere's what to expect at each stage of the application process. This can change depending on the role you've applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.Send us your applicationFill in our short application form and hit submit.Online assessmentWe'll invite you to take part in an online assessment. This could be before or after your interview.In-person assessment centreWe'll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you've applied to.DecisionAfter we've decided, we'll be in touch. If you've been successful, we'll officially invite you to join the team and let you know the next steps.