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Front of house/office receptionist

Galway
Cashel House Hotel
Office receptionist
Posted: 19 February
Offer description

Cashel House Hotel is a multi-award winning Blue Book Country House Hotel set in the picturesque village of Cashel, Connemara, Co. Galway, which is situated 8 miles from Roundstone/Carna, 12 miles from Clifden and 40 miles from Galway City. Cashel House celebrated its 55th year this year and is currently looking to fill a position for a Front Office Receptionist in the hotel.Candidates must have at least 2-year previous experience working in an hotel reception.The successful candidate will:-Act as the point of contact for all hotel guests.Ensure all customer expectations are exceeded and actively encourage and collect customer feedback/reviews.Display a hands-on style and assist with the planning and setup of weddings at the hotel and help in other department when needed.Manage and develop relationships with hotel guests and all staff.Demonstrate a complete knowledge of the options available to guests in planning their holiday, wedding stays or events and the available food and beverage menus available.Ensure a full knowledge and understanding of the hotel rates, services and event packages available to clients and a full knowledge of the property and grounds.Assist in the implementation of budgets, marketing plans, and performance benchmarks, ensuring that all targets for weddings and events are achieved.Ensure management systems are kept up to date.Act as an ambassador for the Company and assist with Sales and Marketing tasks.Work with the Heads of departments to ensure all customers needs and requests are met.Maintain immaculate presentation and grooming.Must be available to work outside of normal office hours (when needed).Cover hotel reception/front desk/front of house service duties work days/shiftsRepresent the company at trade shows.Knowledge, Qualifications and Experience:A good self-starter with the ability to set your own schedule.Bonus if some experience of weddings and Brides requests.Have minimum 2 years experience in hotel reception.Proven exemplary customer service and sales skills.Strong communication skills, both written and verbal.Record keeping and administration skills.Excellent presentation skills and attention to detail.Ability to prioritise tasks and manage own work schedule/agendaAbility to work to deadlines and under pressureStrong financial acumenGood computer skillsExcellent organisational skillsBenefits include:Full Training ProvidedCar parkingJob Types: Permanent, Part-timePay: €32,000.00-€34,000.00 per yearBenefits:On-site parkingWork Location: In personExpected start date: 15/04/2026

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