Bathroom Tile Consultant
A fantastic opportunity has arisen for a retail professional with consultative experience in furniture, homewares, fashion, kitchens or car sales. The successful candidate will demonstrate exceptional customer service skills and drive to meet sales targets.
As a Bathroom Showroom Specialist you will engage with customers to understand their needs, providing expert guidance and inspiration as you lead them through a personalised showroom experience. Key Responsibilities include:
* Responding promptly and professionally to customer enquiries both in person and over the phone.
* Actively listening to customer needs to deliver tailored bathroom and tile solutions.
* Preparing quotations that reflect customer budgets and align with company policies.
* Promoting a range of bathroom and tile products, including upselling and cross-selling where appropriate.
* Following up on quotations to convert leads into confirmed sales and build long-term customer relationships.
* Coordinating with suppliers and logistics teams to manage order timelines and ensure seamless delivery.
* Collaborating with the showroom team to achieve individual and collective sales targets.
* Maintaining a high standard of showroom presentation and supporting with merchandising displays as required.
* Adhering to all operational guidelines to ensure a consistent customer experience.