Warehouse Customer Administrator Job Profile
Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clean and controlled environments. We are currently recruiting for a Warehouse Customer Administrator to join our busy team located in Leixlip.
Responsibilities
Deal with customer enquiries by phone and email.
Develop good business relationships with new and existing customers.
Deliver first‑class customer service.
Liaise effectively with internal team members to complete tasks and distribute information.
Increase customer satisfaction by solving problems and identifying improvement areas.
Perform various actions, reporting, and input of information on SAP and other operating systems as required.
Compile and manage the regular communication of various reports to customers.
Take part in various stock, or goods in/ goods out, related activities.
Skills and Experience
At least 2-3 years’ experience in a similar role.
Ability to identify customer needs and provide high level of customer service.
Confidence to discuss the benefits and features of products.
Good communication, organisational and administration skills.
Flexible and pro‑active attitude.
Ability to embrace new ideas/initiatives when they arise.
Experience of SAP or similar ERP system.
Strong Microsoft Office skills such as Outlook, Excel, PowerPoint, Word.
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