Overview
Ranked as one of Ireland's best workplaces, Harvey Norman is a leading retail brand with over 289 stores worldwide. Harvey Norman Ireland has 16 stores and is growing. We are seeking a Retail Support & Operations person for the Computers Department to join our dynamic in-store team and help improve the customer experience. This is an in-store role and applicants must be available to work at the stated location.
Responsibilities
* Build customer loyalty by providing a great, friendly and professional service.
* Process online sales orders (invoicing / click & collect preparation).
* Analyze and monitor daily reports, flagging priorities to the manager.
* Assist on the Cash Desk during busy periods.
* Take ownership of customer service, responding promptly to customer queries.
* Other duties that may be required to fulfil the role.
Qualifications and Skills
* Experience and qualifications: Ideally retail experience, but not essential as excellent training will be provided.
* Customer oriented: thrive in a customer-focused environment, be people-oriented and competent in problem solving.
* Attention to detail with accuracy.
* Teamwork and collaboration: works cooperatively and supports others to achieve team goals.
* Adaptable to change: open to necessary change and innovation; willing to learn new ways to accomplish objectives.
* Positive attitude and outlook: maintain a positive view of work and performance.
Why People Join Us
* We’re dynamic and growing.
* Fun, high-energy work environment.
* Culture of developing and promoting from within the company.
* Entrepreneurial spirit and generous staff discounts.
Additional Information
* This is a full-time, 3-month fixed-term contract with the potential for permanency.
* Flexibility to work store opening hours, including days, evenings, weekends and public holidays.
* Successful candidate will be required to attend a company induction day.
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