A vacancy has arisen within our Mobile and Crawler Crane department based in Ireland for a Field Service Engineer.
The role contributes to the success of Liebherr Construction Equipment-Ireland Ltd and Liebherr-Great Britain Ltd by carrying out effective maintenance and repair work on equipment on customer premises or on site. Ensuring both quality standards and timelines for repair are optimised at all times leading to increased customer confidence and repeat business, whilst ensuring outstanding customer service at all times whilst working within the Company's key result areas; Business Performance, Customer Focus, People and Teamwork, Leadership.
Your responsibilities as a Field Service Engineer
* Undertaking diagnostic, service, repair, recovery, technical and operational instruction on Liebherr-Werk Ehingen crane products on behalf of Liebherr Construction Equipment-Ireland Ltd (LIR) and Liebherr-Great Britain Ltd (LGB).
* Undertaking similar work on non-Liebherr products from time to time as necessary as approved and appropriate
* Focusing as a priority on the Company's mobile crane customers and also to become familiar with and support customers with other product types
* Participating in the early stages to assist with the effective processing of warranty claims.
* Identifying opportunities to develop revenue work with contacted customers and reduce exposure to costs and risks
* Investigating specific customer problems on a project by project basis, providing technical reports as may be requested
* Undertaking additional tasks, training and projects as may be reasonably requested by the company from time to time
* Working additional hours as reasonably required to undertake the described duties and to be available to work a rota based out-of-hours customer support.
* Undertake all duties predominately in the Republic of Ireland and UK but also be prepared to travel outside this territory as required from time to time
To be considered for a Field Service Engineer role, you'll need to have:
* Satisfactory completion of a recognised apprenticeship in a related industry to NVQ level 3 or equivalent
* Relevant product or industry experience
* Ability demonstrate through experience in a similar industry application of skills and knowledge gained
Our offer
* The opportunity to work with an industry-leading manufacturer.
* Secure and progressive work environment.
* Competitive salary and benefits.
* Training and personal development
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
One Passion. Many Opportunities.
The company
The Earthmoving Division of Liebherr in Ireland is part of the successful Liebherr Group operating worldwide with nearly 50,000 employees. The Group also runs a factory in Killarney which sells container cranes worldwide. The successful operation in Rathcoole (near Dublin) is responsible for sales and servicing of Liebherr equipment throughout Ireland. Our range of products includes wheeled and crawler hydraulic excavators, crawler tractors, and wheeled loaders all being widely used in the recycling, mining, construction and material handling industries.
Location
Liebherr-Construction Equipment Ireland Limited
Unit 32Ni Greenogue Industrial Estate
Dublin
Ireland (IE)
Contact
Aleksandra Szczepanska