Transform the Way Companies Navigate Global Mobility
We're pioneering a new era in global relocation by merging human expertise with innovative technology to deliver personalized experiences.
Our Mission
To reimagine the global mobility experience, empowering companies to attract, retain, and engage talent worldwide.
Your Role
As a Personal Relocation Specialist, you'll serve as a trusted partner to our clients and their employees, guiding them through every stage of the relocation process with exceptional support.
Key Responsibilities
* Foster Strong Relationships: Develop trusting relationships with relocating employees, understanding their needs and concerns throughout the relocation process.
* Provide Expert Guidance: Offer expert advice on neighborhoods, transportation options, and local culture to help employees make informed decisions.
* Conduct In-Depth Housing Research: Research rental market trends, school ratings, commute times, and neighborhood suitability based on client preferences.
* School Support: Present public and private education options, assist with school viewings and admissions when possible.
* Essential Services: Assist with essential services like converting driver's licenses, banking setup, and other logistical requirements for a smooth transition.
* Local Regulations: Support relocating employees through local regulations in the host country, including townhall registration, obtaining social IDs, and tax registration.
* Personalized Recommendations: Curate tailored recommendations for social, cultural, and lifestyle activities, including restaurants, networking events, fitness centers, and family-friendly venues.
* Customized Information: Gather and deliver customized information by researching and utilizing software and GSuite to create tailored client reports.
* Area Tours: Coordinate and lead area tours, providing insights into neighborhoods, housing options, and key amenities.
* Ongoing Communication: Facilitate ongoing communication with relocating employees via phone, email, video calls, or in-person meetings to address questions and provide timely updates.
* Seamless Experience: Serve as the primary point of contact throughout the relocation journey, liaising between clients, partners, and vendors for a seamless experience.
* Efficient Management: Manage multiple relocations at various stages with strong organization and proactive follow-ups.
* Administrative Responsibilities: Handle administrative tasks like updating client records and documenting key interactions to ensure timely task completion.
Requirements
* Must have the legal right to work in Ireland.
* Must have at least 5 years of residency in Cork, with extensive knowledge of the local rental market, education system, and local registration processes.
* Must own a reliable 4-door vehicle and a valid driver's license for in-person client services, including area tours and rental searches.
* Able to commit to a minimum of 20 hours per week.
* Must be flexible and available to work M-F.
* Friendly, outgoing personality with strong customer service orientation and problem-solving abilities.
* Self-motivated with the ability to work independently and manage time effectively.
* Prior personal relocation or moving assistance experience is preferred but not required.
Preferred Qualifications
* Bachelor or Associate's degree (or equivalent) preferred.
* Extensive experience with Microsoft Office, Google GSuite, and CRM systems.
* Must have a laptop, smartphone, and reliable internet connection.