Digital Safety Specialist Are you fluent in Arabic, Estonian, or Hebrew ?
Join our team as a Digital Safety Specialist and help shape a safer and more inclusive online community.
As a Digital Safety Specialist, you will play a critical role in ensuring the quality and safety of online content.
You'll investigate reported issues, enforce community standards, and provide insights to improve user experiences.
Key Responsibilities - Investigate and resolve reported issues, including account support requests and potentially abusive content.
- Enforce the client's Terms of Use by monitoring and addressing reports of abuse.
- Stay up-to-date on the client's products and community standards.
- Leverage market-specific knowledge to propose scalable solutions for community support.
- Analyse data to identify trends and improve user experiences.
- Escalate issues outside company policy to global teams when necessary.
- Identify inefficiencies in workflows and recommend improvements.
Skills remote work is not available) Working Hours: 9:00 AM – 5:30 PM Monday to Friday (occasional weekends/bank holidays) Compensation