Customer Service Representative Job Description
As a highly organized and motivated Customer Service Representative, you will be the primary contact for business-to-business (B2B) customers.
Key responsibilities include ensuring accurate and timely order processing through calls and emails, handling administration tasks with precision, and providing excellent customer service in a fast-paced environment.
Required skills include a keen eye for detail, ability to prioritize tasks and multitask, and strong communication skills. Bilingual Italian speakers are also preferred.
The ideal candidate should have previous experience in a customer-oriented role or fast-paced office environment and possess a can-do attitude, resourcefulness, and willingness to learn.
Additionally, this role requires a growth mindset, enthusiasm for learning new skills, and adaptability to changing priorities.