Posted: 18 June
The role
Dublin
Contract: Full Time, Permanent
Salary: € 45,0000
Hours: 40 per week
Location:
One of the largest private secondary schools in Ireland, teaching 4th, 5th and 6th year pupils full time with Year 1 – 6 on weekly grinds. The school hosts about 1500 students of which around 300 per day take up the retail offering.
The role is to manage a subsidised high‑street café style operation that is external to the school grounds.
Job Summary
Lead the catering team with day‑to‑day production and service of the members’ and staff dining facilities across the site and liaise with the centre in delivering internal or external hospitality events.
Deliver both the client‑agreed budget and the company annual budget.
Develop and implement members’ and staff dining and hospitality facilities across the site, ensuring food quality, customer service, presentation and dining areas meet agreed standards.
Prepare and report upon monthly and annual Profit & Loss Operating Statements.
Develop each area of the catering offer in line with client expectations, budgetary constraints and agreed development plans.
Manage day‑to‑day operations of all catering facilities throughout the year in line with business requirements.
Implement change in the department by setting standards and motivating staff to deliver them.
Liaise with members and clients via customer interaction and forums to meet their requirements.
Deliver food service operations as directed by the Operations Manager, including members/staff dining and any internal or external hospitality.
Create and nurture an environment that emphasises motivation, empowerment, teamwork and a passion for service.
Provide excellent food and customer service, responding quickly and proactively to customers’ needs.
Develop the food offer in line with current market trends and the Thomas Franks company values.
Ensure age‑appropriate food is available at all locations and that all special dietary requirements of members are met.
Establish and maintain open, collaborative relationships with all departments and ensure all members of the team do the same.
Maintain compliance with all Thomas Franks Food & Beverage policies, standards and procedures through training and hands‑on management.
Maintain and develop service standards in all dining areas, including cleanliness and presentation.
Have full knowledge of the client’s safeguarding, Health & Safety, Fire and Accident and reporting procedures.
Carry out induction, review and development plans for staff within the managed areas and maintain appropriate records.
Support any rehabilitation activity required by the centre in support of open days and delivery requirements.
Undertake any reasonable duties that may be required relating to the effective operation and development of commercial areas as directed by the Operations Manager.
Essential
Proven experience delivering excellent food standards.
Hands‑on Catering Manager leading the team in food production and service.
Ability to communicate with clients and deliver agreed objectives and goals.
Competent computer skills, knowledge of software, Internet browsers, etc.
High level of communication, including reading, writing, speaking and listening.
Customer and personal service skills, with a proven track record of achievements.
Ability to work as part of a team.
Analytical/critical thinking, ability to gather and organise information logically.
Excellent interpersonal skills.
Proven ability to manage a team and achieve high performance through motivation.
Strong customer service ethos.
Flexibility to work to the needs of the business.
Knowledge & Competencies
Good understanding and use of verbal English.
Good standard of written English and reading skills.
Relevant experience in a customer and/or food preparation environment.
Recognised cooking qualification such as City & Guild 706/1 & 2 or equivalent.
Level 3 Food Hygiene qualification.
Optional benefits:
Wider wallet scheme (discounts at major retailers, restaurants, gyms etc.).
Free meals on duty.
Volunteers leave – up to one day per year.
Enhanced maternity, paternity and adoptive leave.
Cycle to work scheme.
Recommendation a friend bonus.
Unrivalled individual training and development.
Well established apprenticeship programme.
Team & company social events.
Employee assistance programme.
Workplace pension.
Excellent career progression within a leading independent contract caterer.
About Thomas Franks
Thomas Franks is a founder‑led, fresh‑food catering business focused on excellence and service delivered with individuality, passion and style.
Legal & Administration
All applicants must be able to demonstrate that they have the right to work in Ireland to be considered for this role.
Thomas Franks adheres to statutory vetting requirements set by the National Vetting Bureau (Children and Vulnerable Persons) Acts 2012‑2016. We use the Garda vetting service and comply with the Garda vetting Code of Practice. We are committed to protecting the welfare of children and to treat all applicants for positions fairly, without discrimination based on convictions or other information revealed. Application is exempt from criminal convictions, cautions or bind‑over for school posts and must be declared.
#J-18808-Ljbffr
