Job Overview
We are seeking a skilled professional to join our team as a Senior Financial Specialist. In this role, you will be responsible for overseeing and quality-assuring external and internal cash payments within strict deadlines.
This position requires strong planning and organizational skills, as well as the ability to work under pressure meeting challenging deadlines. You will be part of a dedicated cross-jurisdictional settlements team and will work closely with partners in different jurisdictions to achieve common goals.
Key Responsibilities:
* Oversight and Quality Assurance (QA) of external and internal cash payments against strict currency deadlines;
* Ensuring that all client service standards and regulatory requirements are met;
* Working with partners in different jurisdictions to achieve common goals;
* Developing skills to enhance the overall performance of the department;
* Supporting team members daily and contributing to team meetings;
* Maintaining a close working relationship with other areas of the organization and external stakeholders;
* Participating in client visit meetings as required;
* Assisting with the onboarding of new partners and acting as a buddy/mentor to ensure their integration into the role;
This role requires previous financial services experience, customer service experience, and strong Microsoft Office skills. The ideal candidate will have excellent verbal reasoning and numeric skills, as well as the ability to work on own initiative. Strong interpersonal and communication skills are also essential for this position.
Required Skills and Qualifications:
* Financial Services Experience: Proven experience in financial services, including cash management and payment processing.
* Customer Service Experience: Excellent customer service skills, with the ability to communicate effectively with clients and colleagues.
* Microsoft Office Skills: Strong skills in Microsoft Office, including Excel, Word, and PowerPoint.
* Verbal Reasoning and Numeric Skills: Excellent verbal reasoning and numeric skills, with the ability to analyze data and make informed decisions.
* Interpersonal and Communication Skills: Strong interpersonal and communication skills, with the ability to build relationships with clients and colleagues.
Benefits:
This role offers a competitive salary and benefits package, including:
* A comprehensive health insurance plan;
* A generous retirement savings plan;
* A range of flexible work arrangements, including telecommuting and flexible hours;
* Opportunities for professional development and growth;
* A collaborative and supportive work environment.
Others:
As a Senior Financial Specialist, you will have the opportunity to work on a wide range of projects and initiatives, including:
* Developing and implementing new processes and procedures;
* Providing training and support to colleagues;
* Collaborating with cross-functional teams to achieve business objectives;
* Identifying and implementing opportunities for process improvement.
In return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity.