AXA Partners is seeking a Product Owner to join the team in Shannon, Co. Clare. The successful candidate will have responsibility for the vision and roadmap of new and enhanced operational servicing capabilities for AXA Partners CLP and key involvement with managing the prioritisation and development of essential assets in line with the CLP strategy.
What you’ll be doing:
* Responsible for delivering great products or set of products that customers and employees love
* In charge of the vision, roadmap, prioritization of the product
* Deliver quality of the product and the monitoring of its usage / benefits
* Work with key AXA stakeholders (PMO, Legal, Operations, Pricing, Actuarial, IT, Risk, UX) to align Operations Pillar proposals with AXA best practice
Product ownership
* Consult with the CLP stakeholders to understand how our products can answer:
+ Our partners’ and end customers’ needs and pain points
+ Internal employees constraints and needs
* Consult with internal relevant AXA stakeholders to assess the target product, testing the design against legal requirements, the potential impact to AXA operating models, and against any potential demand for support from internal AXA partners such as Pricing or Underwriting
* Remain in step with global market trends and innovation capabilities to identify new opportunities that would drive value for Operations and the product
* Define the product vision and roadmap aligned with company strategy and customer needs
* Ensure the strategy & business values will be articulated in different channels and communicated on a periodic basis (report progress/success/risks/priorities)
* Ensure tasks relating to essential product developments are captured within the backlog and that relevant acceptance test criteria, epic, and user stories are documented and included
* Prioritize the backlog items and accept or reject product increments
* Coordinate Product releases
* Review acceptance criteria and validate with key stakeholders
* Manage the investment process (gates) and work with internal AXA stakeholders to develop the business case, assessing costs against revenue/cost saving opportunities
* Co-build with relevant AXA teams including IT to drive the delivery of the product
* Lead and participate in agile rituals according to the way of the working of the team (scrum, Kanban)
* Commitment to an agile way of working and play an active role in creating and promoting innovation, a culture of continuous improvement and growth mind-set (test & learn)
Operations Product Strategy
* Work with the Heads of Operational Pillars and other key CLP stakeholders to assess servicing opportunities & best practice, shaping the strategy for the continued development of AXA’s servicing capabilities and the way we market those capabilities to clients
* Reflect market best practice back into AXA capability planning
* Reflect market & AXA innovation thinking back into AXA capability planning
What you’ll bring:
Qualifications & Skills
* Bachelor degree in Business, Process, IT or UX discipline
* 5 years’ experience in insurance/financial services, preferably in an International context
* Strong skills and knowledge of the agile framework (scrum, Kanban..)
* Strong communication & interpersonal skills, good with external clients, happy to act as the representative of the company in business meetings
* Innovative & curious mindset always striving to find new solutions
* A strong “doer” with own drive to find solutions and bring results – change management skills
* Proven record of interacting & negotiating with senior people
* Happy to travel up to 20% of time; mainly European travel
* Master’s degree an advantage
* Lean an advantage/PMP an advantage
What we offer:
At AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.
To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
Who we are:
We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)
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