OverviewThe Lygon Arms Hotel is an old coaching inn which sits in the heart of Broadway village – often called ‘the jewel of the Cotswolds’ – and boasts a rich history. With the spa tucked in a tranquil pocket at the hotel, 86 unique bedrooms, secluded gardens, and relaxed dining experiences, there are so many ways to soak up the countryside pace.The Lygon Arms, Broadway, Worcestershire, WR12 7DU.The Role: Maintenance & Estate ManagerThis is a hands-on leadership role that combines practical maintenance work with office-based responsibilities. You’ll be actively involved in the upkeep of the property while managing budgets, compliance, and team development. If you enjoy rolling up your sleeves as much as planning and organizing, this role is for you.Key ResponsibilitiesMaintain high standards of property and facilities management with a practical, flexible approach.Ensure compliance with Health & Safety regulations and uphold responsibilities under the Health & Safety at Work Act.Be fully familiar with the hotel’s Fire Safety Procedures and champion safety for guests and team members.Oversee the safety and compliance of all appliances, fixtures, and fittings—initiating repairs or escalating issues promptly.Work closely with the General Manager to set priorities and maintain smooth departmental operations.Contribute to the annual departmental budget and manage costs effectively.Develop and implement a preventative maintenance plan to protect and enhance the property’s value.Lead and manage the maintenance team, including scheduling, holiday requests, appraisals, training, and performance management.Delegate tasks effectively to meet deadlines without compromising quality.Respond promptly to emergency maintenance requests across all departments.Coordinate contractors and manage purchase orders as required.Attend training sessions and senior management meetings, sharing insights to drive continuous improvement.Maintenance & Estate Manager – About YouIOSH or NEBOSH qualification is desirable but not essential.Experience in risk assessments, contractor management, and fire safety compliance.Proven leadership experience managing diverse teams and external contractors.Strong problem-solving skills and ability to work independently and collaboratively.Financial acumen with experience managing budgets and projects within tight deadlines.Trade qualifications such as plumbing, BIFM/FM certification, or NVQ Level 3 in electrical/mechanical maintenance are advantageous.Ready to lead with excellence and make a lasting impact? Join us at The Lygon Arms and be part of an iconic heritage brand.
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