Qualifications
6+ Years of overall relevant experience.
Strong, hands-on administration experience with Jira Software, Jira Service Management, and Confluence on both Data Center/Server and Atlassian Cloud.
Strong Jira and Confluence administration skills with hands-on experience delivering Data Center to Atlassian Cloud migrations.
Proven experience delivering Jira and Confluence migrations from Data Center to Atlassian Cloud.
Working knowledge of Atlassian Guard.
Solid Groovy scripting experience using ScriptRunner (listeners, scripted fields, workflow post‑functions, and admin utilities).
Strong scripting and integration experience using Jira and Confluence REST APIs (Data Center and Cloud).
Practical experience with key Marketplace apps such as Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr, and Jira Plans (or equivalent tools).
Strong understanding of user management, SSO, and Active Directory integration.
Good understanding of Agile and ITSM/ITIL processes and how they are implemented in Jira Software and Jira Service Management.
Analytical and structured problem‑solver with a focus on pragmatic, scalable solutions.
Self‑starting, delivery‑focused individual able to work independently and within cross‑functional teams.
Previous experience leading or contributing to a large, complex Atlassian Cloud migration, ideally within a regulated financial services environment.
Experience working in consulting or Atlassian Partner environments, delivering Atlassian cloud migration for multiple clients.
What you will do
Deliver end-to-end migrations of Jira, JSM, and Confluence from Data Center to Atlassian Cloud, including discovery, assessment, planning, test migrations, cutover, and post‑migration support.
Assess existing Jira, JSM, and Confluence implementations and design cloud‑ready solutions covering workflows, schemes, custom fields, permissions, dashboards, and reports.
Re‑implement existing ScriptRunner/Groovy‑based business logic using Atlassian Cloud‑native capabilities (e.g. Automation, workflow functions, Jira Plans/Advanced Roadmaps) and appropriate Marketplace apps.
Plan and execute migrations of key Marketplace apps and their data (e.g. Assets & Inventory, EazyBI, ScriptRunner, Custom Charts, Projectrak, Structure, Tempo, Zephyr) to Atlassian Cloud offerings, working with vendors where required.
Configure and administer Jira Software, Jira Service Management, and Confluence on both Data Center and Atlassian Cloud.
Design, implement, and maintain user management and SSO integrations with enterprise identity providers (SAML/SCIM, Azure AD).
Build and support integrations using Jira and Confluence REST APIs and webhooks for automation and data synchronisation.
Facilitate workshops with stakeholders to gather requirements, propose solutions, and promote Agile and ITSM best practices within Jira and JSM.
Produce clear documentation, runbooks, and handover materials, and provide training and mentoring to internal teams.
You are good to apply if you are
Irish or EU or British Citizen, or holding a Stamp 4 or Stamp 1G permit.
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