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Are you passionate about delivering high-quality care in a home-based setting? We are currently seeking a dedicated and experienced Day Care at Home Coordinator to oversee, support, and enhance the provision of care services for clients living with dementia and other support needs in their own homes.
Key Responsibilities
Staff Management and Development:
* Supervise, coordinate, and support the work of Day Care at Home Care Workers.
* Manage recruitment and ensure comprehensive induction and ongoing training for staff.
* Conduct performance reviews, manage disciplinary or grievance procedures, and promote consistent application of organisational policies.
* Schedule and maintain staff rosters based on client needs and service efficiency.
* Prepare and approve staff pay sheets and travel expenses.
Operational and Service Oversight:
* Maintain accurate records for staff, clients, and care delivery.
* Liaise with HR, senior management, and the Home Care Coordinator on staffing and operational issues.
* Ensure compliance with Service Level Agreements and internal policies.
* Collate and report service statistics to management and external stakeholders.
* Apply for and manage grant funding and other income streams to support the service.
Client-Centred Care Coordination:
* Assess, identify, and manage client needs, and determine the most suitable care service (Day Care at Home, Day Care, or Home Care).
* Prepare detailed care specifications and review care plans regularly.
* Conduct risk assessments and address health and safety concerns appropriately.
* Maintain client confidentiality and promote dignity and quality of life.
Engagement and Communication:
* Promote positive communication between staff, clients, and family carers.
* Liaise with GPs, PHNs, and other health professionals to promote and expand the service.
* Organise events and seminars to raise awareness of care services.
* Provide support and education to family carers and offer phone-based support as needed.
Activities and Centre Support:
* When required, allocate Care Workers to assist in the day care centre on a temporary basis.
* Plan and deliver stimulating activities that support clients’ emotional and cognitive wellbeing.
Qualifications & Experience:
* Experience in care coordination, preferably within dementia or community care services.
* Strong leadership and communication skills.
* Knowledge of care planning, risk assessment, and client support documentation.
* Proficiency in managing teams, rostering, and record keeping.
* Familiarity with health service frameworks and quality standards.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Health Care Provider
* Industries
Non-profit Organizations, Hospitals and Health Care, and Health and Human Services
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