The CompanyVacancy for full-time Retail Sales Advisor Grafton Street Dublin The birth of Swatch began in 1983 with the innovation and revolution of the Swiss Watch market by creating a watch that was affordable, accessible and an expression of who you are from the flick of the wrist, the innovative and exciting new Swatch sparked the remarkable recovery of the Swiss watch industry. Collaborating with artists, using new innovative materials, staying up to date with fashion trends and investing in extreme sports events. This momentum continues on today at Swatch by attracting talented individuals who live and breathe the brand, celebrate in progression and development and delight our customers everyday.Job DescriptionWe want you to give our customers an exceptional Swatch & Flik Flak experience during their visit to Swatch Stores. Swatch has an exciting opportunity for a Full Time Retail Sales Advisor, to join our team on Grafton Street. Your main activities will be to provide exceptional levels of customer service to all customers. Merchandise, promote and sale of all products to end consumers. Meeting all sales targets and store objectives.ProfileSalesGreet and serve all customers providing a friendly service and delivering a full and memorable experienceEnsure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessaryEnsure good knowledge of all functions of watches and other productsProvide reliable information to customers in all matters relating to sales and customer serviceHelp display merchandise as directedContribute to the store reaching its monthly, quarterly and annual sales targetsDeliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Store Cash Handling/Payment TransactionsAll transactions to be handled in a responsible and secure wayTill functions, cashing up, payments and general dutiesDealing with, and handling of, cash, credits cards and international currency Care of the StoreEnsure the store is kept clean and presentable at all timesBack of house and shop floor are both just as importantHealth and Safety awareGood Visual Merchandising standards CommunicationAdhere to company policies and regulationsAttend briefing sessions as directed by your line managerCan present, and conduct, themselves in a professional manner to both customers and colleaguesCan deal with international customers and familiar with their customs and cultureCan communicate clearly to consumers and colleagues Product KnowledgeAttend regular training daysTake responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructionsBe able to deliver good product knowledge to our customers OtherTo undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line managerProfessional RequirementsYou will have: EssentialExcellent customer servicePassionate about driving salesExperience in the Retail IndustryMust have a positive and outgoing outlookMust enjoy their work and have a natural passion for watches and customer service PreferredHave experience with luxury watches or jewelleryBe accommodating to shifts, longer trading hours and staying late for events etcHave experience dealing with international customersAbility to communicate in other languages for example, Mandarin. Languages English Job Location: Grafton Street, D02 K198 E QU London, Ireland (Dublin)Company Address:The Swatch Group Ireland a branch of the Swatch Group (UK) Ltd. Suite Lord Edward Street IE-Dublin 2 Ireland