Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment.
The Opportunity
Our Cavan branch is seeking an experienced and motivated Service Supervisor to lead our busy workshop team. Reporting to the Service Manager, you will be responsible for planning, organising and supervising all workshop operations, while coaching and mentoring your team to achieve departmental targets, budgets and KPIs.
Key Responsibilities
Maintain work schedules to ensure optimal utilisation of equipment and resources
Support, mentor and motivate workshop fitters and apprentices, driving a strong safety‑first culture
Allocate labour and resources effectively to deliver timely service and OEM‑level quality
Liaise with internal and external stakeholders to ensure Total Customer Satisfaction across performance, product, workmanship and warranty
Ensure all HCA employees and contractors comply with WHS responsibilities and uphold a consistent, proactive safety culture
Oversee WIP management of workshop work orders, maintain cost control and identify opportunities to improve processes and efficiencies
To be successful in this role, you will have:
Proven supervisory experience with strong leadership capability
A demonstrated commitment to safety and a solid understanding of WHS principles
Experience in earthmoving equipment maintenance
Excellent time management with the ability to manage multiple priorities
A continuous improvement mindset, with the ability to support and drive positive change
Strong written and verbal communication skills, with an emphasis on keeping all stakeholders informed
Hitachi Benefits – What’s in it for you?
Rewarding Salary Package: Base Salary + Super + Company Car + Biannual Bonuses
Employee Rewards: Exclusive staff discounts on a range of goods and services through our Employee Orange Benefits Program
Career: Permanent Full Time Position in a leading OEM with long term job security
Culture: Supportive management who value your input in finding new and improved ways to achieving success
Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
Referral Program: Successfully refer a friend and earn cash!
Professional Development: OEM training and opportunities for upskilling with real career progression opportunities
Here at Hitachi, we believe that success comes from the partnership of our market‑leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.
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