Key Responsibilities
Sell a broad range of branded interior products including furniture, upholstery, carpets, mattresses, and bedroom furniture
Maintain strong product knowledge, including store layout and stock availability, to confidently advise customers and maximise opportunities to cross-sell and upsell.
Provide customers with interior design guidance, including space planning, layout, and colour coordination.
Conduct customer consultations both in-store and at customer homes or offices.
Work collaboratively with colleagues and other departments to ensure the highest level of customer service.
Merchandise and display products creatively while maintaining high store presentation standards.
Deliver a professional, personalised, and respectful customer experience at all times.
Move between departments as required to support business needs and develop multi-skilling.
Assist with stock control and stocktaking activities.
Skills & Competencies
Proven track record in sales with a strong customer focus.
Excellent communication and interpersonal skills.
Highly motivated with a strong drive to achieve and exceed sales targets.
Confident, engaging, and personable with the ability to build rapport quickly.
High standard of spoken and written English.
Qualifications & Experience
Minimum of 2 years' sales experience (experience within furniture, upholstery, or a related sector is highly desirable).
GCSE Maths and English at Grade C or above (or equivalent).
Full, valid driving licence and access to own vehicle (training may be required at other locations).
Working Hours
This role requires weekend and bank holiday working.
One late evening shift per week (up to 8:00pm) is required.
Benefits
Uncapped commission structure and employee incentive schemes.
Generous staff discount.
Access to healthcare scheme benefits.
Excellent training and career progression opportunities.