We are seeking an experienced Sales Operations Manager to oversee the daily activities of a retail store.
Responsibilities:
* Manage and coordinate all aspects of sales operations.
* Develop and implement effective strategies to achieve sales targets and key performance indicators.
* Maintain high standards of customer service across all departments.
* Collaborate with the management team to develop and execute merchandising plans.
* Supervise and motivate a team of sales assistants to meet performance expectations.
* Evaluate and improve stock control and ordering processes.
* Ensure compliance with company policies and procedures.
Requirements:
* Proven experience in retail management or supervisory roles is essential.
* Strong sales background with a focus on delivering targets and KPIs.
* Familiarity with soft furnishings or home interiors is desirable.
* Ability to work 5 days out of 7 (no Sundays) is required.
Key Skills:
* Sales management
* Team leadership
* Merchandising
* Customer service