Arboretum Urban Green is an, award-winning, forward-thinking, family-run business. Our Vision is to be Ireland's most inspiring escape for garden, home, food and family. Our purpose is to bring people together through inspiring spaces, great food, and a love of nature - led by passionate people who care.
At the heart of our success is our Values of Communication, Commitment, Customer Service, Reputation and Leadership. We pride ourselves on fostering a culture where open communication is encouraged, dedication is recognised, and every team member plays a vital role in delivering exceptional customer experiences. Our strong reputation is built on striving for excellence and a passion for what we do.
We encourage and support personal and professional growth. Arboretum also offers the added benefit of daytime working hours, providing a balanced lifestyle in a vibrant, supportive environment.
Join us and become part of a team where your contribution helps shape the ongoing success of a leading Irish retail brand.
We are currently recruiting for a Retail Shop Supervisor in our new store Arboretum Urban Green in Dublin City Centre. You will be a part of an energetic team that will drive sales and maintain the high standards of the store.
Who you report to:
The Store Manager
Key Job Responsibilities
· To achieve and seek to exceed personal sales targets across targeted product areas.
· To maximize the sales potential of your area.
· Improvement & development of relevant areas.
· Deal effectively with all customer enquiries, in an efficient and courteous manner, solving any problems as quickly as possible in order to ensure customer satisfaction.
· Ability to assist the Store Manager by overseeing the shop team tasks and the day to day running of the shop floor in their absence.
· Liaise with Store Manager on a weekly basis to ensure that, all areas are kept at optimum stock levels based on forecasted sales, seasonality and scheduled promotions.
· Ensure that workplace health & safety requirements are met and take responsibility for the security of the building and stock.
· Inspiring your store team to drive sales and deliver the finest level of customer service.
· Keep up to date with current product knowledge, Compliance with company policies, procedures and best practice to ensure a high level of productivity in line with company targets.
· Ensure all relevant POS is correct and up to date.
· Assist management by overseeing goods inward, stock control and stock taking, ensuring they are carried out in line with company policies.
· Wastage and Supplier Credits are dealt with efficiently.
· Be at the forefront of Health and Safety protocols within the business.
The Ideal candidate
· 3 plus years Retail Sales Supervisory Role / Senior Sales Role.
· Will be extremely customer focused and results driven.
· Must be able to build and maintain customer relationships, delivering a memorable customer experience.
· Experienced in ordering, stock taking/control, managing assigned department or product line desirable.
· Cash Management Experience.
· Knowledge of KPI's will be an advantage.
· Will have strong visual merchandising skills.
· Will have excellent communication, planning and organisation skills.
· Will be self-motivated and driven.
· Be flexible within the supervisor role and willing to adapt or upskill to keep in line with technological advances in retail.
· Have the skillset to be confident in communicating with the customer, instore and online using digital media within the public environs.
Why Work with Us:
* A friendly, supportive working environment
* Opportunities for learning and development
* Staff discounts across Arboretum retail and café
* Daytime Working Hours
* Employee Referral Bonus Scheme
* Employee Recognition Awards
If you're enthusiastic, customer-focused, and ready to be part of a dynamic team, we'd love to hear from you.
Apply today and become part of the Arboretum experience
Job Type: Full-time
Benefits:
* Bike to work scheme
* Company events
* Employee discount
Ability to commute/relocate:
* Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Shop Supervisor: 3 years (preferred)
Location:
* Dublin, CO. Dublin (required)
Work Location: In person
Reference ID: Retail Shop Supervisor