Job Title: House Manager Reporting to: Person In-Charge Purpose of Post: The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical and emotional needs of service users, with an Intellectual Disability/ABI/Autism.
To assist persons with a disability with residential, training and day service activities to achieve their highest level of functioning to maintain independence and/or to improve skills that will make them more independent.
The House Manager is part of the on-floor duty team and will also be responsible for co-ordination of the shift whilst on duty and for the supervision of other staff under his/her direction.
The House Manager will be required to work collaboratively as part of a MDT in service delivery to residents.
They will report directly to the Person In-Charge.
In the absence of the Person In-Charge the House Manager may be required to deputise for the Person In-Charge and assume appropriate management responsibilities.
Essential Criteria Candidates must meet the following criteria on the closing date: Hold a Nursing Degree.
( Be registered in the relevant Division of the Live Register of Nurses maintained by Nursing Midwifery Board of Ireland (NMBI) or be entitled to be so registered ).
OR Hold a Level 7 Degree in Social Care or commit to completing same AND Hold an appropriate qualification in Health or Social Care management.
Desirable Criteria Previous experience of managing a team Special Skills Competencies Professional Knowledge Experience Knowledge of quality assurance practise and their application to service provision Experience of working with people with an Intellectual Disability/Acquired Brain Injury.
Knowledge of services to people with a disability Knowledge of social care model of service delivery Knowledge of Person Centred Planning Knowledge of both clinical and human resource policies and procedures and relevant legislation Knowledge of National Disability Standards (HIQA) Competencies Required Communication Interpersonal Can speak clearly, fluently and in a compelling manner to both individuals and groups.
Adapts communication style to suit audience.
Writes in a clear and concise manner, using appropriate templates, style and language for the reader.
Establishes, maintains and concludes therapeutic interpersonal relationships with services users/residents and other stakeholders.
Can build rapport quickly with others.
Adaptability, Flexibility Reliability Able to react effectively at short notice to changing circumstances.
Willingness to work at other work locations within the Talbot Group to meet service needs.
Willing to accept advice and suggestions from others and to learn from experience by changing own behaviour.
Demonstrates a high level of dependability in all aspects of the job.
Problem solving and Initiative Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on their knowledge and experience base and calling on other resources as necessary.
A bias for taking action; the ability to think ahead of the current situation, particularly before problems or crisis occur.
Quality and Person Centredness Demonstrates eagerness to understand service user/resident needs.
Views the service user/resident as central to the delivery of everyday service through consistent understanding, tolerance, care, support and empathy while promoting empowerment, independence and choice.
Determined to offer a quality service through the achievement of goals and quality standards.
Leadership and Accountability Manages performance to deliver team goals.
Creates a climate in which people want to do their best.
Promotes confidence and positive attitude while influencing others to follow a common goal.
Demonstrates accountability for leading, directing, monitoring and evaluating work that is provided by all employees.
Scope of Practice Is educated, competent and has the authority to perform the full range of duties, functions, responsibilities and activities, required of the role.
Accepts responsibility for ensuring that his/her professional practice and conduct meet the standards of the professional, ethical and relevant legislative and regulation requirements.
Demonstrates a commitment to maintaining, enhancing and extending their knowledge, expertise and competence throughout their professional career.
Principal Duties and Responsibilities: Under the overall direction of the Person In-Charge, the House Supervisor will be responsible for the following, ensuring privacy, dignity and respect of persons with a disability.
Professional To role model a culture within the workplace which supports the mission, vision and values of the service Assist in the implementation of clinical policies and guidelines which supports person centred services in line with National Quality Standards.
Assist in the Management of client care to ensure the highest professional standards using an evidence-based approach to ensure clinical effectiveness and efficiency.
This includes administration of medications to residents.
Coordinate and prioritise appointments in liaison with MDT.
Participate in quality improvement initiatives to improve service user satisfaction.
Staff Management Provide support and supportive supervision to and other front-line staff where appropriate.
Ensure staff are fully informed on all matters affecting day-to-day running of the services and that lines of communication are clear and implemented by all staff.
To participate in matters concerning discipline, grievances, untoward incidents and complaints, when required.
Person Centred Planning To work under the direction of the Person In-Charge to ensure that the highest possible standards of care are maintained at all times, consistent with the mission, vision and values of the service.
Actively promote the participation of persons with a disability in the planning of the centre/residence.
To report immediately to the Person In-Charge any incident of concern involving either staff member or resident, in accordance with the organisations incident reporting policy.
Working in partnership with MDT staff, families and other key people to support the resident to work towards and achieve their personal goals, guided by their individual care plan.
To act as key worker for named Resident where appropriate.
Providing individualised support, using a facilitative approach to personal care, whilst ensuring Residents right to dignity and respect at all times.
Community Participation Promote the social interaction of persons with a disability, with the wider community, in accordance with their choices and personal goals.
This includes carrying out all team duties such as driving company vehicles to maximise residents participation in the wider community.
Health and Safety Ensures that services are in compliance with the requirements of the Health, Safety and Welfare at Work Act ****.
Perform duties in a manner conducive to health and safety and in accordance with Talbot Group policies and procedures.
Ensure that accidents and incidents involving service users/visitors/staff are recorded in line with policy and all statutory reports completed.
Ensure all staff are aware of their responsibilities in the event of an emergency accident/incident.
Ensure hygiene standards are maintained throughout the house and in particular as they relate to resident care and facilities used by residents Record and Financial Management To maintain accurate and comprehensive records as are required in the individual service e.g. daily reports, financial records, communication books, family contact sheets and service user care plans (where applicable).
To support clients to manage their personal monies, and to document all transactions.
To maintain accurate records of all expenditure, attaching to the centre/unit (where appropriate).
To ensure that files are up to date and stored in an orderly and secure fashion that ensures client confidentiality.
Training and ongoing development Be aware of current developments in disability services and maintain a commitment to ongoing professional development.
Attend and participate in continuous professional development Educate and support all assigned staff including the induction of new staff and support line management in the ongoing performance appraisal.