We are looking for a receptionist to come and join our team here at The Meadow Court Hotel.
* TOP WAGES PAID
Experience in a Hotel Environment is preferred and full training will be given.
Job Description:
* Guest Interaction: Greet and welcome guests upon arrival, providing a friendly and professional first impression. Address inquiries and assist with check-ins and check-outs. 2
* Reservations Management: Handle room bookings, cancellations, and modifications using hotel management software. Ensure accurate record-keeping of guest information and reservations.
* Customer Service: Provide information about hotel services, local attractions, and transportation options. Respond to guest complaints and requests promptly to ensure satisfaction.
* Administrative Tasks: Process payments, issue invoices, and manage cash transactions. Maintain organized front desk operations and ensure compliance with security protocols.
* Collaboration: Work closely with housekeeping, maintenance, and other departments to coordinate guest services and resolve any issues that may arise during a guest's stay.
*
* Required Skills and Qualifications
* Communication Skills: Excellent verbal and written communication skills to interact effectively with guests and staff from diverse backgrounds. 2
* Customer Service Orientation: A strong commitment to providing outstanding service and ensuring guest satisfaction. 2
* Organizational Skills: Ability to manage multiple tasks efficiently in a fast-paced environment. 2
* Attention to Detail: Precision in handling bookings, payments, and guest interactions to enhance the overall guest experience. 1
* Technical Proficiency: Familiarity with hotel management software and basic computer skills.
Nestled in the Countryside less than 5 minutes from Loughrea and 25 minutes from Galway City The Meadow Court Hotel has long been a popular destination for both Local and International Guests since 1979.
Job Types: Full-time, Part-time
Benefits:
* On-site parking
Work Location: In person