Avivas Home & Motor Insurance Team in Ballybrit, Galway are looking for confident and engaging Customer Service & Sales Advisors, like you, to join us We are recruiting for permanent full-time positions, 35 hours per week for our Galway Contact Centre.
You will be helping new and existing customers regarding their Home & Motor Insurance.
You will start with Aviva on the7th January 2026and undertakea 4 week full-time training period (35 hours per week) to give you the knowledge and confidence you need to be successful.
At Aviva we see this role as one of the most important in the business We are the first point of contact for our customers.
This is an exciting opportunity to learn new skills and build a career with a market leading Insurer.
The role comes with a competitive salary and benefits package.
What you will be doing: Handling a variety of inbound Motor & Home Insurance queries, following a script Building rapport with each customer by understanding their needs Taking ownership and resolving each situation to the customers satisfaction Making follow up calls to customers and connecting with internal departments To be successful in the role, you will need the following: Ideally experience in a customer service environment either in person or over the phone If you enjoy building relationships and communicating and interacting with people, youll fit right in with the world-class customer service team around you Good aptitude for technical learning and IT, as we use a few different systems and dual monitors that you will need to learn and be proficient with Verbal and written fluency in English is a must have as this role will be dealing exclusively with the Irish Home & Motor Insurance market, which will sometimes require the need to handle difficult conversations An ability to adapt to change, working in a fast-paced environment A positive can-do attitude What will you get for this role? Competitive market leading salary depending on skills, experience, and qualifications.
Generous pension (employee contribution matching of up to 14% if you contribute 8%) Annual performance related bonus and pay review.
Holiday allowance of 25 days plus