We are currently seeking an Experienced Senior Manager to join our Team at The Savoy Collection located right in Limerick City.
This is an excellent opportunity for a dynamic, driven professional with strong Food & Beverage and Rooms / Front Office Operations background who is passionate about team leadership and exceptional guest experience.
You will work closely with the Group Operations Manager / Director of Operations and other senior managers and take full responsibility for the daily operations and performance of the hotel.
Key elements of your role as an Experienced Senior Manager:
Understand the guest and how to efficiently manage their expectations.
To have a great front-of-house presence, be a leader and inspire your team.
Fully understand and be able to articulate the financial targets.
Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively.
To demonstrate an up-to-date and in-depth understanding of the industry
Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand.
Build and maintain strategic relationships with internal and external stakeholders.
Key Responsibilities
Operational Oversight:
Support the Group Operation Manager/Director of Operations in managing all hotel operations and ensuring smooth daily functioning.
Guest Experience:
Maintain high standards of guest service and ensure customer expectations are met and exceeded.
Departmental Support:
Liaise with and support Heads of Departments to maintain consistency in standards and performance.
Business Performance:
Drive business objectives, including achieving budgeted revenue and controlling costs in areas like food and beverage and payroll.
Standards and Compliance:
Implement and monitor operational procedures, health and safety, and food hygiene standards.
Team Leadership:
Act as a role model for the hotel team, potentially overseeing training and development initiatives.
Revenue Generation:
Work with sales and marketing teams on innovative ideas to increase revenue.
Qualifications and Skills
Experience:
Previous experience as a senior management role in a hotel, preferably in a 4-star or similar property, is typically required.
Interpersonal Skills:
Strong interpersonal skills are essential for effective communication and leadership.
Attention to Detail:
Crucial for maintaining high standards across all areas of the hotel.
Flexibility:
The ability to step in and take charge of operations when the Group Operation Manager is unavailable is a key aspect of the role.
Job Types: Full-time, Permanent
Benefits:
Bike to work scheme
Company events
Employee assistance program
Employee discount
Food allowance
On-site parking
Sick pay
Work Location: In person